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Criswell Chevrolet
Gaithersburg, MD
2,235 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,235 reviews
September 06, 2017
Service Tammie Tipton was very nice, called and explained work to done on car and called when it was ready to be picked up. The Shuttle service was very nice Tammie Tipton was very nice, called and explained work to done on car and called when it was ready to be picked up. The Shuttle service was very nice too :) More
by carnahan@12
Employees Worked With
Tammie Tipton
September 04, 2017
great experience Aris was awesome in helping me look for my new car. Very informative and never any negative pressure. I can't recommend him enough for your next vehic Aris was awesome in helping me look for my new car. Very informative and never any negative pressure. I can't recommend him enough for your next vehicle. More
by JoshuaRomani
Employees Worked With
Aris Kyriakopoulos
August 22, 2017
Awesome experience!! What a great experience we had buying a new Tahoe. Folks here are honest, upfront and easy to work with. I am so happy I came to Criswell. Thank yo What a great experience we had buying a new Tahoe. Folks here are honest, upfront and easy to work with. I am so happy I came to Criswell. Thank you!!!! More
by sean.kirkpatrick.963
Employees Worked With
August 16, 2017
Thankful We recently purchased a car for our youngest daughter. When we started looking we went in and met with Russell and told him what we were looking for. We recently purchased a car for our youngest daughter. When we started looking we went in and met with Russell and told him what we were looking for. At the time there was one car in our range that we test drove and we like it but it wasn't for our daughter. Meanwhile Russell kept looking for us and a month later he called us telling us he had something. He went above and beyond on helping us. The service we received from this transaction had us looking into another vehicle for the family and we ended up with 2 that day. Russell thank you for everything. More
by Janet
August 12, 2017
Stefan Kube made it a great experience My salesman (Stefan Kube) made the whole process stress free and a real pleasure from optioning, ordering, communication, and delivery of my new car. My salesman (Stefan Kube) made the whole process stress free and a real pleasure from optioning, ordering, communication, and delivery of my new car. Thanks Stefan!! More
by ils3smoki3
Employees Worked With
Stefan Kube
August 11, 2017
Ultimate Buying experience Richard was the true professional in every sense of the word. He made sure that I got the exact car that I want it. The professional service continue Richard was the true professional in every sense of the word. He made sure that I got the exact car that I want it. The professional service continued with Don Boone in the finance department. These two guys worked together to make this the ultimate buying experience for me. I have purchased many cars from many different dealerships and I can tell you this purchased by far was the most pleasant I've had. Well done guys More
by nolimit05od
August 08, 2017
Always Professional, On time, and Up Front. Dina the service adviser is knowledgeable, professional, and very personable. The Techs are great, know their stuff, and communicate well with the cu Dina the service adviser is knowledgeable, professional, and very personable. The Techs are great, know their stuff, and communicate well with the customer when required. The always deal straight, and demonstrate exceptional accountability. I bring the my Cadillac, and GMC Yukon Denali XL for service.. More
by FMZ
Employees Worked With
August 07, 2017
MAGNIFICENT This was the absolutely best car purchase experience that I have ever had. This was my third Equinox purchase all from Criswell but my most recent pu This was the absolutely best car purchase experience that I have ever had. This was my third Equinox purchase all from Criswell but my most recent purchase was the best experience overall. More
by littleluttie
Employees Worked With
Other Employees :
Scott LeStrange, Russell Carter, Steve Krantz, Steve Krantz
August 03, 2017
Great working with Peter Eaton! My wife and I came in with a vague idea of what kind of Wrangler we were looking for. Peter not only helped us understand the different models, he the My wife and I came in with a vague idea of what kind of Wrangler we were looking for. Peter not only helped us understand the different models, he then knew what we were looking for. Within a few days he found the perfect vehicle for us. Peter then helped us through the paperwork/purchase process by working behind the scenes with the Criswell team straightening out any issues that arose. Even months later he is quick to follow up on any questions. Thanks, Peter, for all your support! More
by Wrangler Customer
Employees Worked With
Peter Eaton
August 03, 2017
Awesome experience purchasing my 2017 pathfinder Barrey Lucey was amazing. He took almost the entire day to help me find the right car. He was patient and understood my needs. I'd recommend him to an Barrey Lucey was amazing. He took almost the entire day to help me find the right car. He was patient and understood my needs. I'd recommend him to any one looking to buy a new car. Look forward to returning to org him when I trade in. More
by Lexanakam
Employees Worked With
