Criswell Chevrolet

Smooth, efficient car buying experience We recently purchased a brand new 2017 Chevy Equinox from Criswell Chevrolet with help of Jon Valin, Russel Carter, Troy Yates, and Steve Krantz. We We recently purchased a brand new 2017 Chevy Equinox from Criswell Chevrolet with help of Jon Valin, Russel Carter, Troy Yates, and Steve Krantz. We had done a fair amount of research so we knew the car we wanted and what we wanted to pay. Jon was our initial contact and he arranged what we considered to be a very good deal. Because we lived out of state, we were not eligible for all the rebates, but the quoted price met our expectations. Russell as sales manager helped expedite the purchase process. I want to especially recognize Russell’s responsiveness. We communicated by both phone and e-mail with Russel providing clear and concise instructions on information we needed to bring to the dealership. Russel responded to my e-mails within minutes. At delivery, Troy substituted for Jon, because Jon was on leave. When we arrived at the dealership for the car, Troy had it ready and waiting for our test drive. It was immaculate inside and out. Following the test drive, Russell introduced us to Steve Krantz. Steve went over our options for extended warranties, and had us sign all the appropriate purchase documents. Troy then met with us and very clearly explained car features and their operation. He then had us contact the On-Star agent while he removed the Monroney and other stickers. And then we were on our way. As one other reviewer mentioned, this was absolutely the best car buying experience we have ever had. Would I recommend Criswell Chevrolet, the answer is yes. In fact this is the fifth car we have purchased from the dealership. More

Amazing I bought a 2017 Chevy Silverado from Barry he was a great guy to deal with I explain what I was looking for he found it right away he had paper prepar I bought a 2017 Chevy Silverado from Barry he was a great guy to deal with I explain what I was looking for he found it right away he had paper prepared and ready in a timely main he took the time to make sure I knew and understood everything about my new truck you couldn't ask for a better salesman to deal with thank you Barry More

Best Car Buying Experience Ever! This was far and away the most positive experience I've ever had at a car dealership! Everyone was so helpful, kind, and honest with me. They gave m This was far and away the most positive experience I've ever had at a car dealership! Everyone was so helpful, kind, and honest with me. They gave me a great deal to boot! Highly recommend!!! More

They really earned my busniess! I have had more then a great experience. When I say the earned my business, they truly did. Was very low pressure from the start. Seth, the salesmen I I have had more then a great experience. When I say the earned my business, they truly did. Was very low pressure from the start. Seth, the salesmen I worked with was very formative, he knew what he was talking about. Jason the Sales Manager has a passion for people and it showed. They helped me customize the perfect truck that fit my needs and more. Steve in finance was very helpful about packages I needed, and packages I didn't need .They beat other dealers price by a big margin! Overall, very pleased and will be a return customer for sure! More

Attentive and timely service I appreciated the manner in which Juan Parada at Criswell handled my recent service and answered my questions about services and warrantees on my Volt I appreciated the manner in which Juan Parada at Criswell handled my recent service and answered my questions about services and warrantees on my Volt. He was thorough and friendly and provided all the information I needed. Working with Criswell starting with the purchase of my Volt has been very positive. More

Excellent service I came to Criswell to purchase a new car. They were able to give a great deal on my trade-in and my purchase. I experienced great Customer service I came to Criswell to purchase a new car. They were able to give a great deal on my trade-in and my purchase. I experienced great Customer service and felt really good about the purchase of my new car. I will purchase from them again. More

Great experience buying our first Volt It was great having Abe give us all the information we needed to be comfortable getting out first Volt. He knew all about the car including all the el It was great having Abe give us all the information we needed to be comfortable getting out first Volt. He knew all about the car including all the electronic features and was helpful both before the purchase and during the actual sale. He gave us all the time we needed and answered all questions. He had the paperwork and car ready for us when we arrived. Could not have asked for a better car purchasing experience! More

It's Complicated: Ornery Customer This review is about Joe Guzman, the service manager. I've got a problem car that's costing me too much money. Got angry and swore at him. He basical This review is about Joe Guzman, the service manager. I've got a problem car that's costing me too much money. Got angry and swore at him. He basically told me (politely) to grow up, and he would see if there were any angles to work to lessen the cost on resolving my coolant system issue. Don't know how it will resolve financially, but I respect him for calling me on my poor conduct and for his professionalism. Sorry Joe. I know, just doin' your job. In all honesty, the Criswell Service Center guys have been good. I bought a lemon that only truly showed itself after standard warranty. They've tried to work the problem to the best of their ability. -Frank Inserra More

Great service. Great staff. Walked in on a Sunday looking walked out on Sunday with the brand-new car. The staff was great friendly and accommodating. Highly recommend. Love my c Walked in on a Sunday looking walked out on Sunday with the brand-new car. The staff was great friendly and accommodating. Highly recommend. Love my car. More