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Criswell Chevrolet

Gaithersburg, MD

4.8
2,235 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,235 reviews

July 25, 2024

I returned to Criswell as a satisified customer from 2014. And I came back specifically to Mr. Pete Eaton because he knows the Chevy truck line so well and he really works to get you the vehicle you wa More

by PGUERCIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
Jul 29, 2024 -

Criswell Chevrolet responded

Congratulations on your purchase! It's wonderful to know Peter and Criswell earned your repeat business. Thanks again for sharing this positive feedback with us.

July 19, 2024

I had done my homework and knew what I want. Jose had done his homework and made the transaction effortless. This is the way a car sale should be. And then Morris helped out by organizing some f More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Arjona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
Jul 22, 2024 -

Criswell Chevrolet responded

It's our goal to offer a simple and seamless sales event, and it's rewarding to know you were pleased with the results. Thanks again for choosing to work with the Criswell team!

July 18, 2024

I ordered my new 2024 Chevy Colorado with several options. Our sales representative, Anthony Vattuone, continually updated us on the status of the order and expected date of delivery. He was enthus More

by dhumerick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Criswell Chevrolet responded

It's great to see you were provided with an exceptional truck buying event! We appreciate your business and truly value your recommendations.

July 18, 2024

Worked with Mr Peter Eaton, who made the purchase experience exceptional! He took his time going over all documents with me and answered all of my inquiries. His colleagues in the finance department More

by That1guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Arjona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris Williams and Don Boone , Peter Eaton
Jul 22, 2024 -

Criswell Chevrolet responded

100% satisfaction is our goal, and it's wonderful to know we exceeded your expectations! We value your business and look forward to the next opportunity to work with you here at Criswell.

July 17, 2024

Excellent to work with, really does try to make the best deal for you. Great More

by Sfigler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
Jul 22, 2024 -

Criswell Chevrolet responded

Thanks so much for sharing this positive review! We're happy to see you were pleased with your recent Criswell experience.

July 17, 2024

We appreciated how the entire process was very simple and straight forward. Great customer service from Brian and Jason. More

by Sreumont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Criswell Chevrolet responded

Our friendly and professional staff is here to help with all of your automotive needs, and it's wonderful to know you enjoyed an easy purchasing process from start to finish. We welcome you to reach out if we can be of service to you in the future.

July 17, 2024

This was my second Corvette purchase from Criswell. After reviewing many Chevrolet websites, I went to a dealer in Atlantic City New Jersey that had over 200 Corvettes. I wasn't unable to find a one th More

by BM-MB550
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Criswell Chevrolet responded

Congratulations on your purchase! It's rewarding to know we were able to help you find exactly what you were looking for. Don't hesitate to reach out if we can be of further assistance.

July 16, 2024

This dealership was very accommodating to order my vehicle in a timely manner. Great Job More

by Brockd9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Wyman
Jul 17, 2024 -

Criswell Chevrolet responded

It's wonderful to know we met your expectations. Please don't hesitate to give us a call or stop by if we can be of further assistance.

July 12, 2024

Brian and Team demonstrated a high level of professionalism and made every effort to get me into my dream truck, the ZR2. Folks that ask me about my truck are amazed at the deal I got, again su More

by darrell.butler123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Criswell Chevrolet responded

Congratulations on your purchase! It's exciting to see our top notch team was able to help you make this happen. We hope you enjoy your new truck and look forward to the next opportunity to work with you.

July 10, 2024

Salesman was a nice guy, but i didn’t feel like they took too much effort because I was the one reaching out, the financing was the absolute worst, very pushy and was too forceful, everything through the pro More

by gmead62885
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Norwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyman
Jul 11, 2024 -

Criswell Chevrolet responded

Thank you for your interest in Criswell. Our team works hard to ensure our customers enjoy a great purchasing process, and it's disappointing to see we weren't able to meet your expectations. We do appreciate all customer comments, and feedback such as this helps us improve the overall car buying experience for all customers. We hope you find a vehicle that meets your needs and budget. If we can be of assistance with any future automotive needs, please don't hesitate to give us a call or stop by.

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