
Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,235 reviews
JJ is been a great help with my repair We were traveling brought our car in cause it was overheating, it was late and no appointment but JJ help us like a family and even help with room. Ne We were traveling brought our car in cause it was overheating, it was late and no appointment but JJ help us like a family and even help with room. Next day car was done and fixed and we were on our way. Haven't given us a problem since and thank you JJ. More
Excellent in every way. Criswell people worked with us in a courteous and professional manner and thoroughly explained both the technology of the vehicle and the purchase pro Criswell people worked with us in a courteous and professional manner and thoroughly explained both the technology of the vehicle and the purchase process. Because of work conflicts we could not sign and pick up the car during the day, so Mike and Steve invested their evening private time until 9:30 pm to work to our availability. Communication via email and phone was excellent ! More
Outstanding experience Abe made the buying experience the best and easiest process I have had. He is very knowledgeable and works very hard. I chose to deal with him even th Abe made the buying experience the best and easiest process I have had. He is very knowledgeable and works very hard. I chose to deal with him even though his dealership was 60 miles away, rather than a dealership that was 1 mile away. Thanks More
Transparent and professional They were great. First of all, transparency all the way through on pricing. Also patience--no one was too pushy, they accommodated my timetable. Joey They were great. First of all, transparency all the way through on pricing. Also patience--no one was too pushy, they accommodated my timetable. Joey was great in responding to my questions and then walking me through all the car's features once I got it. Ryan explained all the financial wrinkles very clearly and professionally. Getting a new car is a big deal in a person's life, right? You don't do it that often. The was I was treated said: We realize this is a big deal for you, and we're going to make it a positive experience. More
Finally got warranty service! Woo!! I had been having issues with a squeaky fan that magically stopped every time I tried to bring my car in to get it checked out. Emma Cook tried so har I had been having issues with a squeaky fan that magically stopped every time I tried to bring my car in to get it checked out. Emma Cook tried so hard to work with me, being wonderfully flexible to get my car in when it was misbehaving. When my factory warranty was about to expire, Criswell Chevy said they'd honor the repair if I could ever get it diagnosed! Well today I took Ken the mechanic on a drive and, even though he couldn't hear the squeak, he managed to diagnose the problem from a combination of my descriptions and a video I'd taken of the sound. After that the repair was quick and painless! Emma was caring and friendly, remembering me each time I came in. After almost a years worth of elusive squeaky fan, Emma and Ken got the problem solved. I will definitely come back for that kind of customer (and vehicle) service. More
Awesome experience Our experience was enjoyable and easy. We were so pleased with everything. I would recommend Criswell to anyone looking for a place to car shop. S Our experience was enjoyable and easy. We were so pleased with everything. I would recommend Criswell to anyone looking for a place to car shop. Sincerely, Jessica A. More
Pre-owned purchase from afar I purchased a pre-owned vehicle from Criswell and feel compelled to relate a very positive experience. Richard Beckett was up front and honest throug I purchased a pre-owned vehicle from Criswell and feel compelled to relate a very positive experience. Richard Beckett was up front and honest throughout the process. I was in town for just a few days and he really helped with all the necessary arrangements. Richard kept me updated throughout the process. They fully disclosed some issues that had come up with the car and made sure that everything had been addressed prior to purchase. They truly went the extra-mile to make sure I was completely satisfied. Highly recommend Richard and the folks at Criswell. More
Relaxed professional auto buying experience My son purchased a car previously from Richard Bedkett. He is professional, straight forward, not pushy.Very nice personality.Because of his experien My son purchased a car previously from Richard Bedkett. He is professional, straight forward, not pushy.Very nice personality.Because of his experience previously, we took the long ride to buy another car. Once again we felt comfortable and relaxed looking at the car we wanted. Richard proceeed to introduce us to Don Boone to take care of the many forms to sign. He went over every detail, he amazed me at his proficiency of each form and protocol of each step. He also has a wonderful personality. We were very happy when we left Criswell. We truly thank them! More
Best buying experience and a rockstar salesman Abe Friends go to Criswell Chevrolet and ask for Abe-El-Ghoul, you will be a happy customer. I was in the market shopping for a Corvette, very specific re Friends go to Criswell Chevrolet and ask for Abe-El-Ghoul, you will be a happy customer. I was in the market shopping for a Corvette, very specific requirement. Did an online inquiry and from that point Abe took care of all. Provided multiple options and educated me on why and what make the difference. In a weeks time, I got the deal finalized. Abe demonstrated a high level of professionalism and always answers to the point, never put pressure on anything. I then dealt with Steve and Rob in Finance both were very friendly, professional and a gentlemen to deal with. Never had to deal with any gimmicks or sales talks. They all clearly explained the pros and cons of all aspects. I would highly recommend Criswell Chevrolet to anyone looking to purchase a vehicle, and especially U WANT A CORVETTE - Go See ABE. I just want to thank Abe and everyone at Criswell Chevrolet for my buying experience. Loving my new 2016 Corvette Stingray Z51 2LT. Thanks again to Abe, Steve and Rob. More
Oil Change Mark was very helpful and friendly. He answered all of my questions. He explained the service visit and what would be taken care of for me. Mark was very helpful and friendly. He answered all of my questions. He explained the service visit and what would be taken care of for me. More