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Criswell Chevrolet
Gaithersburg, MD
2,054 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,054 reviews
February 26, 2024
After countless company vehicles purchased through Russell, it was a no-brainer going thorugh for my personal vehicle. Highly recommend! Russell, it was a no-brainer going thorugh for my personal vehicle. Highly recommend! More
by j.pinkston
Employees Worked With
Helpful February 24, 2024
Not Recommended for Sales or Service! 4.2023, purchased a 2021 Corvette for $82k Sold the Corvette to Carmax 2.16.2023 (appraisal $69k) & carmax advised the vehicle was in minor accide 4.2023, purchased a 2021 Corvette for $82k Sold the Corvette to Carmax 2.16.2023 (appraisal $69k) & carmax advised the vehicle was in minor accident. Criswell offered $66k for vehicle. Criswell sales or service did not let me know of any accidents at purchase or service. The car had less that 9900 miles. 1st service with Corvette @ $1,900 for oil change, filter changes..Very Over Prices! .Criswell Service Dept charges was more than Cullinan for the identical service (oil change, filter change, & transmission fluid change @ 7500 miles service. Sterling Rolls Royce Service Dept was less expensive … More
by D Lane
Employees Worked With
February 17, 2024
We would recommend Pete Eaton for his experience and expertise in working with us to buy our new truck as well as working to get a great trade in on our old car . We have worked with Pete on our last fe expertise in working with us to buy our new truck as well as working to get a great trade in on our old car . We have worked with Pete on our last few purchases. Everyone at Criswell Chevrolet we worked with were great. More
by kevincase
Employees Worked With
February 12, 2024
Mike Furman and Criswell made purchasing my new corvette extremely easy. They were very thorough and kept me updated through the entire process. extremely easy. They were very thorough and kept me updated through the entire process. More
by Corvette in California
Employees Worked With
February 11, 2024
Dina has taken care of my corvette as long as I’ve owned it. Very good at keeping me informed while it’s in the shop and even worked the car in for a wheel and TPMS replacement without an appointment! it. Very good at keeping me informed while it’s in the shop and even worked the car in for a wheel and TPMS replacement without an appointment! More
by sloop.johnb.5
Employees Worked With
February 08, 2024
Brian and the Criswell team were amazing. Brian made sure we were comfortable with the new vehicle and helped set up all the features for the new vehicle. Highly recommend Brian Norwood and C Brian made sure we were comfortable with the new vehicle and helped set up all the features for the new vehicle. Highly recommend Brian Norwood and Criswell. They made our car buying experience easy. More
by ssands32
February 03, 2024
I bought a Chevy van and later a Honda Accord from Peter over the last 20 years. He has taken great care of me and my cars, making sure that I and the vehicle were taken care of when it needed service. over the last 20 years. He has taken great care of me and my cars, making sure that I and the vehicle were taken care of when it needed service. More
by Captain K
Employees Worked With
February 02, 2024
this is my third car purchased from Gene & criswell! Gene makes it such an easy process. Gene makes it such an easy process. More
by cgahles
Employees Worked With
February 02, 2024
Gene, was very nice and polite to work with, he is knowledgeable about the car I purchased. He was very helpful assisting me with transportation of my car to Iowa in a timely fashion. He quoted me th knowledgeable about the car I purchased. He was very helpful assisting me with transportation of my car to Iowa in a timely fashion. He quoted me the price, and the final numbers came out, there were Not any hidden fees. Not like our local dealership, Gene made the transaction smooth and with no xx. Thanks again. Ken More
by KT2
Employees Worked With
January 30, 2024
Gene worked to put a deal together that we could agree on. No pressure, no unexpected charges, very smooth transaction. Gene will get all our business and recomendations to friends. I plan to buy anoth on. No pressure, no unexpected charges, very smooth transaction. Gene will get all our business and recomendations to friends. I plan to buy another truck from Gene in the near future. More
by raymond2660
Employees Worked With
