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Criswell Chevrolet

Gaithersburg, MD

4.7
2,059 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,059 reviews

February 08, 2024

Brian and the Criswell team were amazing. Brian made sure we were comfortable with the new vehicle and helped set up all the features for the new vehicle. Highly recommend Brian Norwood and C More

by ssands32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Wyman
Feb 09, 2024 -

Criswell Chevrolet responded

Our goal is to provide a simple and seamless car buying experience from start to finish, and it's wonderful to see you were impressed with the service you received. Please don't hesitate to reach out if you have additional questions about your new vehicle. Our friendly and knowledgeable staff is always happy to help with any of your automotive needs.

February 03, 2024

I bought a Chevy van and later a Honda Accord from Peter over the last 20 years. He has taken great care of me and my cars, making sure that I and the vehicle were taken care of when it needed service. More

by Captain K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Criswell Chevrolet responded

It's wonderful to know you can count on Peter to provide excellent customer service! We value the opportunity to work with you here at Criswell and hope to be of service to you again in the future.

February 02, 2024

this is my third car purchased from Gene & criswell! Gene makes it such an easy process. More

by cgahles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Criswell Chevrolet responded

Awesome! We're thrilled to know Gene and Criswell have earned your repeat business. We look forward to seeing you soon and welcome you to reach out if we can help in any other way.

February 02, 2024

Gene, was very nice and polite to work with, he is knowledgeable about the car I purchased. He was very helpful assisting me with transportation of my car to Iowa in a timely fashion. He quoted me th More

by KT2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Criswell Chevrolet responded

Thank you for sharing this positive feedback! It's rewarding to know you enjoyed a simple and seamless car buying event while working with Gene. Don't hesitate to reach out if we can be of further assistance.

January 30, 2024

Gene worked to put a deal together that we could agree on. No pressure, no unexpected charges, very smooth transaction. Gene will get all our business and recomendations to friends. I plan to buy anoth More

by raymond2660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Criswell Chevrolet responded

It's great to see you enjoyed a remarkable car buying experience while working with Gene. We value your business and look forward to helping with any future vehicle purchases. Thanks again for the positive feedback and recommendations!

January 29, 2024

Lots of inventory , lots of choices. I have bought a few cars from Gene. Hes why I keep coming back . More

by bryzac4613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Criswell Chevrolet responded

It's wonderful to know you were pleased with our impressive selection of vehicles. Our staff is happy to help, and we appreciate knowing you can rely on them to provide continued outstanding customer service. We value your business and look forward to the next opportunity to work with you!

January 28, 2024

Great team, Gene was very helpful and patient in my car buying experience I couldn’t ask for better service! More

by kylak17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Criswell Chevrolet responded

It's exciting to see you had such a great buying experience at Criswell! We appreciate the opportunity to work with you and welcome you to reach out if we can be of further assistance.

January 27, 2024

Criswell is an outstanding car dealership. I have been using the service department for decades as my company cars have all been Tahoes. Criswell has always been competent, fair, and professio More

by nrhochberger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Criswell Chevrolet responded

We strive to provide 100% satisfaction, and it's rewarding to know you can count on the Criswell team to meet your sales and service needs on a variety of vehicles. We value your business and look forward to continuing this working relationship.

January 26, 2024

We purchased 2 trucks from Gene at Crisswell. He was very professional, and we received great service. I would recommend Gene and Crisswell to anyone. More

by troywilt7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Criswell Chevrolet responded

Thanks so much for taking the time to share this positive review! We are happy to see you enjoyed an all-around outstanding purchasing process at Criswell and welcome you to reach out if we can help in any other way.

January 26, 2024

I am very appreciative of the service and support I received from Gene. From first contact to the final signature, I received top notch service. I have been telling everyone who asks about the truck More

by Matt Tracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Criswell Chevrolet responded

Our friendly and professional staff sets us apart when it comes to providing a standout vehicle buying event. We appreciate your positive feedback and truly value your recommendations.

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