Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Chevrolet
Gaithersburg, MD
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,224 reviews
April 27, 2021
My husband and I have had many car-buying experiences throughout our 24 years together, and I can honestly say that Russell made our most recent purchase the best experience we've ever had by far! It wa throughout our 24 years together, and I can honestly say that Russell made our most recent purchase the best experience we've ever had by far! It was painless, quick, and Russell had everything ready. We will definitely contact him again! Highly recommend!! More
by Dee Ann
Employees Worked With
April 20, 2021
He was very professional and helped my wife and I through the whole buying process. And showed me things on my new truck that I didn’t know about. He was a great help and I will send him more business the whole buying process. And showed me things on my new truck that I didn’t know about. He was a great help and I will send him more business More
by Tbeard306
April 20, 2021
Very friendly thorough and answered any questions and/or concerns we had. Everyone had a great deal of knowledge of the vehicles and even the technical things! concerns we had. Everyone had a great deal of knowledge of the vehicles and even the technical things! More
by MarybethR
April 18, 2021
Russell is a pleasure to work with. I trust him and his opinion and I know he takes care of his customers. I highly recommend working with him and his team at Criswell. opinion and I know he takes care of his customers. I highly recommend working with him and his team at Criswell. More
by David R
April 16, 2021
Mario was an awesome sales man. He was very friendly and helpful on purchasing my first new vehicle. He is very dedicated and shows professionalism in his works. I am honored to have him as my first sales m helpful on purchasing my first new vehicle. He is very dedicated and shows professionalism in his works. I am honored to have him as my first sales man of my first new car. I would most definitely go back to him without a doubt. Highly recommend to anyone looking forward into purchasing a new/ used vehicle. More
by edithf596
Employees Worked With
April 15, 2021
Very professional, friendly and transparent. What was advertised as the price for the vehicle was the ACTUAL price. No hidden fees. Highly recommend to anyone looking for a new/used vehicle. advertised as the price for the vehicle was the ACTUAL price. No hidden fees. Highly recommend to anyone looking for a new/used vehicle. More
by Frenz10
April 13, 2021
Very pleased with my new car buying experience with Jose and Criswell Chevrolet. Jose was quick to respond with straight forward responses to all my questions, and provided a smooth vehicle purchase and pi and Criswell Chevrolet. Jose was quick to respond with straight forward responses to all my questions, and provided a smooth vehicle purchase and pickup. More
by 2021TahoeOwner
Employees Worked With
Jose Amaya Morales
April 13, 2021
Jose is great to work with. Very thorough and knowledgeable. We enjoyed working with him and the dealership. We would definitely buy there again in the future. knowledgeable. We enjoyed working with him and the dealership. We would definitely buy there again in the future. More
by Lisa
Employees Worked With
Jose Amaya Morales
April 12, 2021
Great customer service and a great deal as well. I really appreciate everything Jose Morales. This is the best truck I've ever had. Thank you! appreciate everything Jose Morales. This is the best truck I've ever had. Thank you! More
by Paaapabrucegee
Employees Worked With
Jose Amaya Morales
