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Criswell Chevrolet
Gaithersburg, MD
2,058 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,058 reviews
October 02, 2020
Incredibly easy to work with and helped make my out of state onepay lease (a fairly complicated transaction, most dealerships didn't know what to do with it!) completely seamless. state onepay lease (a fairly complicated transaction, most dealerships didn't know what to do with it!) completely seamless. More
by Bolt_lessee
Employees Worked With
C.J. Uzzo
Helpful October 01, 2020
Best customer service I have received in any dealership. No pressure everything explain. About the vehicle best experience on buying a car love my car No pressure everything explain. About the vehicle best experience on buying a car love my car More
by Chomar23
October 01, 2020
Incredible service. Gene and Gregg made it possible to get the exact car I was looking for. They even delivered it to me. Couldn’t ask for better service. get the exact car I was looking for. They even delivered it to me. Couldn’t ask for better service. More
by Coryh5522
Employees Worked With
September 30, 2020
I was very please with chip he make it work for me. We email back and forth, he had everything ready when I got to the dealership. I was in and out in 35 minutes and the car was what it was advertise email back and forth, he had everything ready when I got to the dealership. I was in and out in 35 minutes and the car was what it was advertise More
by johnstonk51
Employees Worked With
Chip Bozga
September 29, 2020
Russell is the first car sales person to care about what we wanted/needed. Followed through on his word, gave us best deal & honest!!! Will only buy from him & highly recommend him to anyone buying a car! we wanted/needed. Followed through on his word, gave us best deal & honest!!! Will only buy from him & highly recommend him to anyone buying a car! All in less then 24 hours. After months if us searching. More
by samletasheehan
Employees Worked With
September 27, 2020
Gene Hoffman goes above and beyond for all our auto, truck, motorcycle purchases, both personal and business for over 20 years now. He has always made the dealership experience quick, pleasant and effic truck, motorcycle purchases, both personal and business for over 20 years now. He has always made the dealership experience quick, pleasant and efficient. Great salesman! More
by Mike
Employees Worked With
September 25, 2020
I had a great experience choosing a Chevy and take it out of dealership in less than 2 hours, CJ Uzzo helped me to choose the car i needed, they are friendly and professional, of dealership in less than 2 hours, CJ Uzzo helped me to choose the car i needed, they are friendly and professional, More
by BobE
Employees Worked With
C.J. Uzzo
September 23, 2020
Gene is a wonderful salesman who will always treat you right! He made me feel so comfortable throughout the entire process. Without Gene there is no way I would have been as happy as I am now with my car. right! He made me feel so comfortable throughout the entire process. Without Gene there is no way I would have been as happy as I am now with my car. Thank you Gene!! More
by emilee.f0
Employees Worked With
September 23, 2020
Gene Hoffman is a straight shooter as a salesman. The dealership on the whole was responsive to requests such as revoking an additional insurance that I had unknowingly gotten myself into. I would recomm dealership on the whole was responsive to requests such as revoking an additional insurance that I had unknowingly gotten myself into. I would recommend them to other buyers. More
by Eapen Panicker
September 23, 2020
I have always had great service and great pricing through Gene Hoffman and Criswell. They have always taken care of me for the past 30 years Gene Hoffman and Criswell. They have always taken care of me for the past 30 years More
by westendmotors1
Employees Worked With
