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Criswell Chevrolet
Gaithersburg, MD
2,221 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,221 reviews
December 29, 2020
Richard Beckett and Jason Witte were enormous help!! I extremely recommend them. Who likes going into car dealers?? But Richard Beckett was incredibly helpful and straight forward. I trusted him total extremely recommend them. Who likes going into car dealers?? But Richard Beckett was incredibly helpful and straight forward. I trusted him totally!!! A+++++. Go to this location and ask for Richard Beckett and Jason Witte More
by mhagz99
December 25, 2020
Gene has been my families go to sales person at Criswell since I can remember. Had him search for numerous vehicles never with any questions asked and always prompt responses with all available options to l since I can remember. Had him search for numerous vehicles never with any questions asked and always prompt responses with all available options to look at. Couldn’t ask for a better person to put you in a new or used vehicle from Criswell! More
by bdoubleyou3
Employees Worked With
Gene Hoffman
December 24, 2020
Handled my purchase with such ease. I went in, saw the car I wanted and got to test drive without delay or hassle. As soon as I was happy with the car, there was little to no wait to get into the financin car I wanted and got to test drive without delay or hassle. As soon as I was happy with the car, there was little to no wait to get into the financing. Quick easyaand simple. Thank you Chip and Criswell! More
by Kel C
Employees Worked With
Chip Bozga
December 24, 2020
Pleasant experience. Went in to check out a car I was considering and Chip was very knowledgeable and helpful. I ended up finding a different car elsewhere, but I'd definitely be happy to work with him a considering and Chip was very knowledgeable and helpful. I ended up finding a different car elsewhere, but I'd definitely be happy to work with him again in the future. If you're looking to buy, I highly recommend dealing with him! More
by JV
Employees Worked With
Chip Bozga
December 24, 2020
Mario Adams was great to work with! He was kind, patient, and very straight forward. We also appreciated him being cautious and vigilant in regards to covid. Mario went out of his way to make things convenie and very straight forward. We also appreciated him being cautious and vigilant in regards to covid. Mario went out of his way to make things convenient for us, including driving out to Thurmont and meeting with us on Christmas Eve. Thanks Mario!! More
by chellaurew
Employees Worked With
December 22, 2020
I located the vehicle I wanted at Criswell Auto using Carfax. I had a very easy and transparent experience with Mario Adams. The buying process was simple and quick. Carfax. I had a very easy and transparent experience with Mario Adams. The buying process was simple and quick. More
by Jimmy
Employees Worked With
December 21, 2020
Russel was great to deal with. Simple process and straight forward communications. Great follow up and an honest guy. Will definitely be back to buy my next car. straight forward communications. Great follow up and an honest guy. Will definitely be back to buy my next car. More
by Chrisrogers
Employees Worked With
December 21, 2020
Everytime I have been to Criswell, they have been very pleasant and accommodating. They have also been good at keeping me informed about my place in line for the new C8. pleasant and accommodating. They have also been good at keeping me informed about my place in line for the new C8. More
by Tim@Newsomseed.com
Employees Worked With
December 20, 2020
Russell Carter personally made this the most enjoyable, easy-in easy-out, and least time-consuming auto purchase I have every experienced. I'll be back! easy-in easy-out, and least time-consuming auto purchase I have every experienced. I'll be back! More
by lcaudle
Employees Worked With
December 19, 2020
Contactless process during COVID. Flexible, efficient, and customer focused experience! Willing to go the extra mile. Thanks for making it easy for us to buy our vehicle. and customer focused experience! Willing to go the extra mile. Thanks for making it easy for us to buy our vehicle. More
by Traverse Customer
Employees Worked With
