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Criswell Chevrolet
Gaithersburg, MD
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,224 reviews
March 16, 2020
Peter and Rob will take good care of you Buying a new car/truck is very low on my list of things I enjoy. However, after my experience at Criswell with Peter Eaton (my second new vehicle) and Buying a new car/truck is very low on my list of things I enjoy. However, after my experience at Criswell with Peter Eaton (my second new vehicle) and Rob Flowers, it really doesn't have to be. They are knowledgeable and fair, pleasant and responsive and I felt like keeping me happy was the plan the entire time. What's not to like? See you both for the next one...I purchased a new Ram truck. More
by Tall lady with a big truck
March 15, 2020
Sergio Arias from the first moment I went looking for my work van, Mario was the ideal sales advisor to help me find what I needed. He is a very patient, effective from the first moment I went looking for my work van, Mario was the ideal sales advisor to help me find what I needed. He is a very patient, effective and responsible person. More
by sergio Arias
Employees Worked With
March 15, 2020
This was a fantastic experience! I dealt with Peter and Rob, I really could not be happier with their professionalism, manner, and abilities. HIGHLY RECOMMEND! Rob, I really could not be happier with their professionalism, manner, and abilities. HIGHLY RECOMMEND! More
by JeepSoldier
March 09, 2020
Mario Adams is the best! Mario is the best sales advisor out there! He's super friendly and invested in you and your car buying experience! He guided us through the used car b Mario is the best sales advisor out there! He's super friendly and invested in you and your car buying experience! He guided us through the used car buying process and made us feel comfortable with our options. Plus he was responsive and proactive in reaching out to us with the specific questions we had about the car we were going to purchase. The experience was just as much professional business as it was fun, enjoyable, and easy! This was the most effortless and stress-free car buying experience ever! I will be keeping in touch with Mario and the Criswell dealership in the future! More
by Rossfam5
March 09, 2020
New car purchase My wife and I were in the market for a new car. David was helpful and took the time to show us the options and what was in stock so we could find the My wife and I were in the market for a new car. David was helpful and took the time to show us the options and what was in stock so we could find the car we were looking for. More
by bobiorio
Employees Worked With
David Colella
March 08, 2020
Fantastic Experience! David was awesome! He answered all of our questions and found a car that meet our needs and was within our budget. We will definitely be back to see D David was awesome! He answered all of our questions and found a car that meet our needs and was within our budget. We will definitely be back to see David for our next car purchase. More
by mischelle.hauprich
Employees Worked With
David Colella
March 07, 2020
Great Experience Easiest car I have ever bought. Russel was amazing. He made sure I got every rebate and incentive I could possibly qualify for. I will be working wi Easiest car I have ever bought. Russel was amazing. He made sure I got every rebate and incentive I could possibly qualify for. I will be working with them again in the future. More
by Patpont
Employees Worked With
March 01, 2020
Great experience The dealership had a great selection of vehicles. Richard was outstanding and answered all my questions. There was never any pressure to buy or upgr The dealership had a great selection of vehicles. Richard was outstanding and answered all my questions. There was never any pressure to buy or upgrade. From financing to paperwork was all professionally handled. More
by Joe
Employees Worked With
February 28, 2020
I highly recommend Peter Eaton, he is a man of integrity, character and truly cares about his customers! I was highly impressed as Peter provided the best experience I have ever had from the moment we pulle character and truly cares about his customers! I was highly impressed as Peter provided the best experience I have ever had from the moment we pulled on the lot to driving home in our newly purchased vehicle (under 2 hours). More
by BobbiWithAnI
Employees Worked With
February 27, 2020
They told us that due to our credit scores they pulled, our monthly lease rate is higher. We got so worried but two weeks later when we applied for a loan for our house, we found out that our credit scores our monthly lease rate is higher. We got so worried but two weeks later when we applied for a loan for our house, we found out that our credit scores are almost 75 points higher than what they told us ... The higher monthly payment was not that big of a deal but telling us our credit score to be that low was not right and ethical. More
by ms
Employees Worked With
