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Criswell Honda

Germantown, MD

4.8
2,922 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,922 reviews

February 26, 2018

Purchasing a Used Car The sales rep I worked with, Phil Meilleur, was fantastic. He was extremely helpful, efficient, and friendly. Jessica Baum was equally wonderful to wo More

by Matt B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Phil Meilleur
Feb 28, 2018 -

Criswell Honda responded

We're very pleased to see that your recent car buying experience was quick and enjoyable! Sales team members, like Phil and Jessica, work hard to provide a seamless transaction that provides complete customer satisfaction. We appreciate your business and look forward to seeing you in our service department when your vehicle is due for its regular maintenance!

February 26, 2018

Great Experience I purchased a 2018 Honda Accord from Criswell Honda and it was the best experience I've ever had at a dealership. The staff were welcoming and friend More

by kisha1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Pierre Ndiaye
Feb 27, 2018 -

Criswell Honda responded

Thank you for choosing Criswell for your new car! We are so glad to hear that you had a fantastic car buying event with the help of Victor and Pierre.

February 24, 2018

Keeping our 2011 CR-Z and 2018 HR-V running like new Tania has gone over and above what is expected of services adviser. We are a very busy couple and with trying to keep track of what services need to More

by shermans1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tania Joya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cohen
Feb 28, 2018 -

Criswell Honda responded

We're happy you found our staff to be so supportive during your experience here at Criswell Honda. Customers often comment on the great customer service that Tania provides. Thank you for the positive review, and we look forward to seeing you again soon!

February 24, 2018

Excellent Purchase Experience - Thanks Victor Castro! I just bought a Honda CRV from Chriswell, and am pleased to share what a comfortable and relaxing experience I had. Victor Castro assisted us with ou More

by ethibeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Victor Azari
Feb 28, 2018 -

Criswell Honda responded

Thanks for the awesome review! We really appreciate you sharing the details of your positive car buying experience at Criswell Honda. Our sales team is dedicated to providing excellent customer service and we're glad to see that we met that goal. We look forward to the next opportunity to work with you.

February 23, 2018

Fast & clear Service John Hicks was really helpful to close this lease deal. He provided me all information required and he responded quickly for all my questions . great More

by Prem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Baum
Feb 23, 2018 -

Criswell Honda responded

It's great to know that you were provided with great customer service at Criswell Honda! John and the other members of our sales team are here to make sure you have all the information needed to complete a quick and easy purchase process.

February 21, 2018

3rd car from Victor Castro This was my third purchase through Criswell Honda’s Victor Castro. I will be buying a fourth from him in May. Great guy and super helpful. More

by TJDubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
Feb 22, 2018 -

Criswell Honda responded

We appreciate your continued patronage and are sure Victor will be ready to help once again when it's time for that fourth car!

February 20, 2018

Great Service Brian! Brian Kasozi listened to what I wanted and when I got to the dealership I got just that! Friendly & Exceptional service by Brian. Thank you! More

by henryfam123
Recommend Dealer
Yes
Employees Worked With
Brian Kasozi
Feb 20, 2018 -

Criswell Honda responded

Our sales consultants know the value of listening to our customers in order to reach the goal of helping them find the vehicle they really want to drive home in. We are so glad to hear that you were provided with great service by Brian at Criswell Honda!

February 20, 2018

Amazing Experience Take and example from these guys on how to treat a potential client...Came in to inquire about purchasing a 2018 Pilot and trading in our 2014 Pilot. More

by Family Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umar Chaudhry
Feb 20, 2018 -

Criswell Honda responded

Excellent! We are thrilled to hear that you enjoyed your car buying experience at Criswell Honda. Dominique is a customer favorite and always provides exceptional service. We hope you enjoy your new Pilot as much as we think you will!

February 20, 2018

Clear, stress-free experience Natasha was a pleasure to work with! Car-shopping is a rare and intimidating experience for me, so I walked in nervous and on the defensive. Natasha w More

by Jenny C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Criswell Honda responded

Car shopping can definitely be stressful! It's exciting to hear that Natasha put you at ease and helped to make this car buying experience stress-free. We appreciate you sharing your comments and are so glad that you were able to find your new car at Criswell Honda!

February 17, 2018

Excellent and Exquisite Customer Service! Dominique Vatuonne II was exquisite!, Took care of me with authenticity and genuine propensity for serving. Overall all the salespeople where friendly More

by lbeebediaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Criswell Honda responded

Thank you for the wonderful review! We are thrilled to hear that you had an excellent car buying experience at Criswell Honda. We trust that you will find that our service department provides the same high-quality service that you have encountered with Dominique and our sales team. We look forward to seeing you when your vehicle is ready for its first service checkup.

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