Criswell Honda

Great to work with 2nd time purchasing a car with Dominique and for a reason. Personable, makes the experience easy, and has always followed up even 2-3 years after purc 2nd time purchasing a car with Dominique and for a reason. Personable, makes the experience easy, and has always followed up even 2-3 years after purchase. We will see Dominique in June 2018 for our 3rd car purchase for our daughter's 16th b-day! Jessica in finance was also very pleasant to work with! thank you More

Made the buying experience comfortable I hate car shopping as a rule, but Dominique and Criswell made it a much nicer experience. Dominique was really good about showing me the features of I hate car shopping as a rule, but Dominique and Criswell made it a much nicer experience. Dominique was really good about showing me the features of the car and helping me get an idea of how it might work for me. He was kind and patient and not pushy, which was great. The rest of the experience was also excellent; this is the first time I've financed a car purchase, and the whole office was good about answering my questions and helping me figure out what exactly was going on and how it would work. Although I'm hoping not to have to buy another car for about a decade and a half, I would certainly go back if I need to go car shopping again! More

My only Honda dealer Criswell has been my go-to Honda dealer in Germantown. With my 2nd Honda purchase they have been fair and good to work with. My experience with sale Criswell has been my go-to Honda dealer in Germantown. With my 2nd Honda purchase they have been fair and good to work with. My experience with sales, financing and service has been very professional and truly care about my concerns. If there is ever a problem, they work hard to make it right. More

Great first time car buying experience Dominique was very helpful during the car buying process. He helped me every step of the way even picking me up from metro to get to the dealership. H Dominique was very helpful during the car buying process. He helped me every step of the way even picking me up from metro to get to the dealership. He ensured a smooth and stress-free buying process. He provided great customer service and even followed up with me days after purchasing to make sure I didn't have any questions. I appreciated the time he took to review all the technology and features of my 2018 CRV. He even helped me set up car insurance so I could drive off the lot right away. I am happy I was able to get the car with color and price I wanted. Andy in finance was also a great help. He walked me through all my options. He was also very informative and patient. Great customer service all around! More

Service nightmare Brought in car for fuel pump recall. Jeanette made the appointment but could give me no information as to service center location or shuttle process. Brought in car for fuel pump recall. Jeanette made the appointment but could give me no information as to service center location or shuttle process. When I dropped the car off Tania was rude. Informed me that I had missed the shuttle and could wait holding a sign. When I asked her where, Tania said, "I just told you". I asked for the car to be ready at 3:30 and it was not ready until after 5:30 even though it was documented in the paperwork. I received no call informing me of the delay. So overall, staff was rude and not knowledgeable, and could not meet a time deadline. My first and last trip to criswell Honda. More

Great experience. We have now purchased three cars from Kwame Odum. We also use your service department. Kwame has been amazing and we could not ask for a better salesm We have now purchased three cars from Kwame Odum. We also use your service department. Kwame has been amazing and we could not ask for a better salesman. Put simply, we are customers because of him. Dealers all offer similar cars and services but it is rare to encounter someone that truly cares and puts forth the extra effort. Overall, we are extremely satisfied. More

Excellent sales experience despite the busy holiday season Kevin Ferguson was extremely friendly, knowledgeable, and patient with us throughout the process of our purchase of a new Honda Pilot. He spent a con Kevin Ferguson was extremely friendly, knowledgeable, and patient with us throughout the process of our purchase of a new Honda Pilot. He spent a considerable amount of time making sure that we were comfortable with the price and the features of the car, staying late into the evening. More

professional and postive sales experience Working with Dominique Vattuone to purchase several vehicles is a pleasure. He is a knowledgeable of each car and a great guide to finding the right Working with Dominique Vattuone to purchase several vehicles is a pleasure. He is a knowledgeable of each car and a great guide to finding the right vehicle with the right options and the price is right. Jim Walker in finance explained each of the finance and warranty options well without pressure. Mike thanks for the delivery help. A great buying experience! More

Kwame, Excellent Consulting We worked with Kwame Odum and received excellent guidance in the right vehicles for both the purchase of a commercial, fleet vehicle and a personal v We worked with Kwame Odum and received excellent guidance in the right vehicles for both the purchase of a commercial, fleet vehicle and a personal vehicle. He listened to what our needs were and found exactly what we needed. I would definitely refer others to reach out to Kwame and Criswell. Thanks again for all your efforts -- we are 100% pleased with our purchases! More

Super Easy - right car, right price, great service! Can't say enough good things about Dominique Vattuone helping my soon-to-be-college-grad get into his new Honda Accord. His son Anthony Vattuone over Can't say enough good things about Dominique Vattuone helping my soon-to-be-college-grad get into his new Honda Accord. His son Anthony Vattuone over at Criswell Chevrolet helped us find Dominique. They were both fantastic in helping explain car features to my son, making sure he could test drive every engine and transmission option he was considering, and explaining features until he came to his decision. When it came time to buy, they had the exact color we wanted and met us at our price. More