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Criswell Honda

Germantown, MD

4.8
2,931 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,931 reviews

March 13, 2017

Great car buying experience Jae was fantastic. We recently purchased a 2014 civic. So happy with the experience and overall would buy from them again in the future. Victor (finan More

by tigers5163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Victor Azari
March 13, 2017

Excellence Taken advantage: I bought a car here in January 2016. Needless to say I was taken advantage of by the sales representative Bobby and the finance pers More

by ledam2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russo, Khyam Tilton
March 12, 2017

Some hiccups but otherwise excellent Kevin Ferguson helped me get my dream vehicle. I have been tracking the production and development of the new 2017 Honda Ridgeline since it was first More

by Susan Ruzicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Kevin Ferguson
March 10, 2017

Great Guy! Enjoyed working with Jae. I had to come from out of town and he was very accomodating. No pressure and met my budget. I would worm with Jae again. More

by Nickph2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Jim Walker
March 10, 2017

Good services excellent My first Honda Accord was purchased in 2005 for my wife,four year later i purchased a 2009 Honda Accord for me.Criswell Honda is best dealership in th More

by KIN LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Pak
March 10, 2017

Second Car Purchase - Excellent and easy experience All staff is helpful and very friendly. Second car purchase was a Civic Hatchback Touring, great value with all safety features for a young driver in More

by David M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A Mejia, Jessica Baum
March 10, 2017

Outstanding Sales and Service Professionals I just bought my third Honda Fit at Criswell Honda in Germantown. I keep coming back to Criswell Honda because of the stellar and consistent service More

by Marcelo Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Victor Castro, Jessica Baum, Erick Giron, Dennis Arrington
March 07, 2017

Made getting my first car a great & easy experience! Yanet Lopez worked with us to help me buy my first car! She listened to what I was looking for and helped me find the perfect Honda for me. Great expe More

by Aslaten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanet Lopez
March 06, 2017

Top notch. Knowlegeable salemen. Everyone very helpful. Luis was excellent. We bought a CR-V from him. He was thorough and explained everything to us. He knew all the buttons and functions of the vehicle. J More

by ed2016crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Luis Patino
March 05, 2017

Only place to go I purchased a Honda CRV in 2007 from Victor Castro and the experience was as about as painless and streamlined as it could be. The car he sold me was More

by barbarak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Andy Russo
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