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Criswell Honda
Germantown, MD
2,991 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,991 reviews
September 01, 2021
The whole process of buying a car is a bit stressful, but Dominique explained everything so well and each step in the process was clear. Dominique explained everything so well and each step in the process was clear. More
by mbanes
August 24, 2021
Natasha is the best!! She is so knowledgeable about the cars matched with a warm and friendly personality! She was able to review every aspect of the car in a clear and thorough manner. cars matched with a warm and friendly personality! She was able to review every aspect of the car in a clear and thorough manner. More
by wilsoner.a.1970
August 20, 2021
The salesman was awesome! I couldn’t ask for any better! More
by mcgeehaneugene
Employees Worked With
August 20, 2021
The dealership was clean and everyone seemed friendly. Sean was awesome! He went above and beyond to find exactly what I wanted. He even sent me a video prior to arriving since I live 25 miles away. Sean was awesome! He went above and beyond to find exactly what I wanted. He even sent me a video prior to arriving since I live 25 miles away. More
by Charity
Employees Worked With
August 19, 2021
No xx and no bait and switch. Salesperson John Hicks was great. Didn’t try up selling extended warranty and adding not needed. No pressure. great. Didn’t try up selling extended warranty and adding not needed. No pressure. More
by DGolub
Employees Worked With
August 19, 2021
I’ve been looking to get into a new Honda for the last couple of weeks or so, Criswell Honda happened to have what I was looking for so I called in. To my delight Jose or J.J answered the phone and was in couple of weeks or so, Criswell Honda happened to have what I was looking for so I called in. To my delight Jose or J.J answered the phone and was in constant contact with me throughout the whole experience. Incredibly friendly, knowledgeable and straight forward. If you’re looking to go to Criswell Honda be sure to ask for him by name. The only reason I’m giving the dealership and Jose 5 stars is because I can’t give 10! More
by Jeremiah Pinacho
Employees Worked With
Kevin Ferguson, Jose Sanchez
August 16, 2021
very good customer service, affordable prices and a variety of models for all tastes. our salesman was very attentive and friendly variety of models for all tastes. our salesman was very attentive and friendly More
by Victor chavez
Employees Worked With
Diego Alejandro, Sahara Holbrook
August 10, 2021
Sean was very professional, courteous, and helpful. Buying a used car can be painful, but Sean made buying our Subaru very quick and efficient. He was knowledgeable about the car, and answered all of o Buying a used car can be painful, but Sean made buying our Subaru very quick and efficient. He was knowledgeable about the car, and answered all of our questions without hesitation. I would definitely recommend Criswell Honda if you are looking for a great used car, and I would recommend you deal with Sean. More
by linh66
Employees Worked With
