
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Quick process for purchasing my new car. I knew what I wanted snd what I wanted to pay. In and out in 2 hours. Great experience! wanted snd what I wanted to pay. In and out in 2 hours. Great experience! More
A three hour tour....taken for a ride. One of the most unpleasant experiences of my life. Sales agent agreed to AMEX auto purchase program price online via email but refused to honor it or negotiate to m unpleasant experiences of my life. Sales agent agreed to AMEX auto purchase program price online via email but refused to honor it or negotiate to meet program terms. I dont want to be the ethics police on a big purchase like this. Few people properly wearing masks indoors. Business manager actually invited me into his office and closed the door for over 30 minutes! Told $450 offered for my trade in, but it was only $100. Sad, disappointing but even more deceptive than the typical experience. That's why they call them car salesmen. More
Natasha was very pleasant to work with and she helped us find the right vehicle for our needs. Natasha highlighted and explained to us the popular features on the CRV Hybrid. We would buy another car from find the right vehicle for our needs. Natasha highlighted and explained to us the popular features on the CRV Hybrid. We would buy another car from Natasha. More
Ms Pei was very helpful, and very delighted to work with. I would definitely go back to her for my future car need. All of my cars are from Honda since 2003, the Cr-V is my to go car. I brought both of I would definitely go back to her for my future car need. All of my cars are from Honda since 2003, the Cr-V is my to go car. I brought both of my 2010 & 2016, now 2020 cr-v from this location. Love working with everyone here. More
Haven't used any other Dealer and will not since Criswell Honda has the right team doing great work with every customer! I bought my vehicle from this Dealership and I personally haven't had an issue in rega Honda has the right team doing great work with every customer! I bought my vehicle from this Dealership and I personally haven't had an issue in regards to the service in a five year span and counting. When a service is needed, of course some things really don't need to be worked on but they always give it to me straight and I research their suggestion just to cross and compare and it works out for the best. I appreciate that! More
Pei Pei is the best. She is very patient to listen to your concerns and needs and try her best to help you find the right car and price for you! Highly recommended! your concerns and needs and try her best to help you find the right car and price for you! Highly recommended! More
1. I never go to a dealer to buy a car since I had a very bad experience with the dealer when I bought my sienna van 15 years ago. 2. This time I want to try a Honda dealer to see if they can change my bad bad experience with the dealer when I bought my sienna van 15 years ago. 2. This time I want to try a Honda dealer to see if they can change my bad impression of dealership into a good one. So I check the dealerrater.com to find a good review salesman and dealer. I found that Mr. Dominique Vattuone of Criswell dealer is the number one review salesman, but I had doubts at first because the reviews are too good to be true. Then I test the water to contact Dominique to quote me his best price for the car I want. 3. Quess what, people’s reviews came TRUE. After deal with the Dominique and his two other team members, new vehicle sales manager Mr. Ferguson and finance manager Mr. Esteban Mesa, I had no words to say and they earned my business. They really are Top One among the dealerships and the most important thing is that they change my bad impression of car dealers to an excellent one. 4. So, “don’t hesitate to try them” it’s my best advice for you!! 👍 More
Pei Pei is awesome, especially if you don't have much time to search the car by yourself. She listens to your needs and defines the right car doe you. I would highly recommend anyone who values positive time to search the car by yourself. She listens to your needs and defines the right car doe you. I would highly recommend anyone who values positive energy and low stress to contact Pei Pei ASAP! Thanks again Pei Pei! More