Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 557 reviews
Perfect attention to detail!!! As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot. Mo insured I was taken care of immediately and was very helpful through the entire process. Thanks Mo for making this an easy process!!! More
Fantasic Customer Experience! This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifical This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifically, Robert (sales manager), Abiola (sales consultant) and Omar (GM) made this a quick and transparent process. They gave me the price I wanted and were extremely transparent and honest. It is incredibly rare to find a dealership with these qualities. I have been buying cars for 11 years and this is the best car buying experience I had.They will take great care of you! Please go see them! More
My Dream Car- REALLY! My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your c My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your customer service level I would rank among the best that I've ever received. On a five star rating system you would get six stars. :-) All my best, Victor More
Efficient car buying experience Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and ans Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and answered all my questions. I purchased my car the next day and he had me in and out within 1 .5 hours. Robert the sales manager was fair and honest and Omar the GM was upstanding and forthright. Lastly, I bought a used non-Maserati car and the price was the lowest in the country. Thanks for a positive experience C.G. More
Fantastic buying experience from start to finish Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in ou Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in our brand new car ! Abiola talked with both of us and quickly understood what we were looking for in both model and price range ! He assisted us in looking at several models and made our selection and purchase virtually faultless. Omar accompanied us personally to the Finance staff and answered all of our questions to our complete satisfaction as we closed the deal, while Abiola was ensuring our new car was prepped and ready to go for us. We were given a complete briefing on our new Maserati and all of the operational aspects of it. Of note also was the fact that Mr Oliver, the service manager was in on his day off but was ready and willing to help us with some questions and purchases for the new car ! All in all, great team effort!! More
Fantastic Buying Experience Every single person I dealt with at the dealership was superb. From the porters to the finance department, and everyone in between. Mo, Robert, and Om Every single person I dealt with at the dealership was superb. From the porters to the finance department, and everyone in between. Mo, Robert, and Omar went above and beyond throughout my transaction. Always being helpful, courteous, and straightforward. They make a tremendous team. Criswell was the third Maserati dealership I had visited - next time they will be my first. More
One of my best purchasing decisions This was my third purchase from this dealership and my best to date. My sales consultant Mr. Abiola Akintunde was very attentive to my needs and a ple This was my third purchase from this dealership and my best to date. My sales consultant Mr. Abiola Akintunde was very attentive to my needs and a pleasure to work with. Both he and Mr. Omar Stwodah (General Manager) have always gone out their way to make the purchasing experience memorable. In all from sales to service this dealership, its employees and the facility offer a wonderful unique product that is supported by quality people. James H. More
Great to do business with Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely followed up with all the details. I would say that I made my decision to purchase the car from this dealership mainly due to his professionalism and I would definitely recommend him and dealership to other friends. Also, it is importantly to mention that, as one of the largest Maserati dealers in the countries, you cannot go wrong with price and colors and packages. BTW, Rob, the manager is also pleasant to work with. More
Best car buying experience thus far. Nothing close I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted very professionally from the onset. We spent some time discussing the model I was interested in, took a look at available inventory and picked out a specific car. From there, the process was much better than expected. They met my needs and budget and made the experience very pleasant. Total time from entering the dealership to leaving with the new car was probably less than 2 hours. I can't say enough positive things about Mo, Omar and Scott's character. They are truly the type of individuals you want to deal with when purchasing a car. There was zero headache and no old school car sales tactics or time wasting. Once I drove the car home that night, I ended up locking myself out and in the process of getting the door open, the windows cracked. This is where Mo, Omar and Scott showed their true customer service. They arranged to fix the window at no cost and provided an exceptional service in the process. In less than 24 hours i experienced Sales, Finance, and Service team. I could not be happier with choosing a dealership that provides that type of service in their customer facing departments. I am looking forward to going back to them when its time for my next car. In the meanwhile, I have been telling everyone that likes my new car about my experience with this dealership. More
Very Satisfied Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable an Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable and he single handedly restored my faith in customer service. In my opinion, word of mouth recommendations are the true measure of customer satisfaction and the folks at Criswell now have a lifelong customer, not just for auto purchases, but for service as well. Keep up the great work! Mr. L. C. More