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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
557 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 557 reviews

March 22, 2016

Perfect attention to detail!!! As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot More

by benwelch02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abiola Akintunde, Mo Keita, Jose Calderone
Mar 23, 2016 -

Criswell Maserati - Alfa Romeo responded

benselch02, Thank you for the great review. We know looking for a car can be daunting so we try to make it fun and easy. Mo and the entire staff from Criswell Maserati Alfa Romeo thank you for your business and we do thank you for taking the time to drop a nice note as well. The Criswell Maserati Alfa Romeo Team

March 08, 2016

Fantasic Customer Experience! This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifical More

by AArshad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah, Abiola Akintunde
Mar 08, 2016 -

Criswell Maserati - Alfa Romeo responded

AArshad, Thank you for the complements. We are glad that we could make the deal for you and explain our processes on this semi confusing deal. We pride ourselves in making this an experience, especially when you are buying a car at this level. Hopefully you get all the enjoyment and excitement out of the Alfa you are expecting, and then some!! Best regards, The Criswell Maserati Alfa Romeo Team

March 03, 2016

My Dream Car- REALLY! My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your c More

by MaseratiBlue2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
Mar 08, 2016 -

Criswell Maserati - Alfa Romeo responded

Victor, Thank you for the great review of our dealership, the car and Abiola. I wish there were 6 stars too!!! We try to make the buying process enjoyable as it should be when buying your dream car. Sweet dreams.. The Criswell Maserati Alfa Romeo Team

January 20, 2016

Efficient car buying experience Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and ans More

by CG
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah
Feb 12, 2016 -

Criswell Maserati - Alfa Romeo responded

CG, Thank you for the great review. I bet you are happy you made this purchase right before the big blizzard. We know you have several choices no matter what the price is and we are glad we sold it to a local client. Thank you again from the Criswell Maserati Alfa Romeo Team

January 12, 2016

Fantastic buying experience from start to finish Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in ou More

by Anserman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver
Jan 12, 2016 -

Criswell Maserati - Alfa Romeo responded

Anserman, Thank you for the great review! All of us here enjoyed meeting you and your lovely wife. I am sure when she lets you drive the car you will be pleased with it as well. Have a great time in PA and I will make it up there sometime in the near future too. Best regards, The Criswell Maserati Team

December 24, 2015

Fantastic Buying Experience Every single person I dealt with at the dealership was superb. From the porters to the finance department, and everyone in between. Mo, Robert, and Om More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Mo Keita, Jose Calderone
Jan 02, 2016 -

Criswell Maserati - Alfa Romeo responded

JH, Thanks for the great review. We are glad you decided to visit us from Virginia. To your point we try to make the buying experience as it should be when buying these types of cars...fun!!! It was a pleasure doing business you and your wonderful new family. We look forward to seeing you in the future as well. Thank you for the opportunity to sell you a car. The Criswell Maserati Team.

November 24, 2015

One of my best purchasing decisions This was my third purchase from this dealership and my best to date. My sales consultant Mr. Abiola Akintunde was very attentive to my needs and a ple More

by Vpbs11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver
Nov 24, 2015 -

Criswell Maserati - Alfa Romeo responded

James H, Thank you for this great review. We are happy that you keep coming back and back and back!!! I think this purchase will fullfill everything you have been trying to accomplish with each new vehicle. Have a great holiday and see you when you get the Cilajet applied. Best regards, The Criswell Maserati Team

November 02, 2015

Great to do business with Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely More

by Bin X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Nov 11, 2015 -

Criswell Maserati - Alfa Romeo responded

Bin, Thank you for your review. We know you can choose from several dealers when buying a car like this. We try to make our buying process as easy as possible. We are glad we had the car in stock you wanted, which is another reason we keep such a big inventory. Thanks for noticing!! The Criswell Maserati Team

October 21, 2015

Best car buying experience thus far. Nothing close I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted More

by Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Scott Oliver, Mo Keita
Oct 21, 2015 -

Criswell Maserati - Alfa Romeo responded

Hello Austin, Thanks for that great review. We do try and make the process as simple and easy as possible. We are glad you could make it our here from Virginia to finalize the deal. That initial bump within the first 24hrs was a bit deflating but I'm sure after driving it and hearing it for the weeks that have gone by, it is a fading memory. The greatest compliment is telling your friends about us and for that we do thank you again. Best regards, The Criswell Maserati Team

October 02, 2015

Very Satisfied Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable an More

by Cookie Caper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victor in finance is very skilled, prepared, and quite personable. I enjoyed the whole team. Thank you to Rob Buchananas well for the genuine carving that you project.
Oct 03, 2015 -

Criswell Maserati - Alfa Romeo responded

Cookie, Thank you for your review. We are glad that we could make the experience enjoyable. Hopefully the long drive back was just as enjoyable in your new ride!! Thanks again, The Criswell Maserati Team

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