Crown Acura

Standard Service with outstanding performance As per usual John Shaw was his best. My MDX was. Serviced right, clean and quickly. This vehicle is my fourth I have purchased and this kind of servic As per usual John Shaw was his best. My MDX was. Serviced right, clean and quickly. This vehicle is my fourth I have purchased and this kind of service keeps me coming back. More

Best Salesman Ever I am one that typically does not like the car shopping experience, but from the moment I met Chris I knew this would be different. Chris was extremely I am one that typically does not like the car shopping experience, but from the moment I met Chris I knew this would be different. Chris was extremely knowledgeable about the product and even the differences from the 2005 TL that I was replacing. He was extremely friendly and not pushy in any way. He was also going to come in on his day off for me to pick up my car. When we made arrangements to pick up the car we had told Chris that we were going to be pressed for time. They had all the paperwork ready to go and we were in and out of there, unlike some other experiences we have had at other dealerships. Leslie Magruder was fantastic and also had all of the financial papers ready to sign. She was very efficient and not did put pressure on us to buy some of the other protection packages. Overall a terrific experience as I have come to expect from Crown Acura. This is the fourth car that we have bought from Crown and I would highly recommend this dealership. More

Perfect Jake is the best he helped me and answered all the questions I asked and didn’t pressure me. He’s the greatest of all time Jake is the best he helped me and answered all the questions I asked and didn’t pressure me. He’s the greatest of all time More

Awesome Staff Everyone is super pleasant to work with. The process was very efficient and they got us a very good rate on our loan. It was a great experience overa Everyone is super pleasant to work with. The process was very efficient and they got us a very good rate on our loan. It was a great experience overall for us! More

Bad dealership Poor training of employee. I do not appreciate the way way they conduct business. Very sneaky and not honest. Unfortunate that they are still in busi Poor training of employee. I do not appreciate the way way they conduct business. Very sneaky and not honest. Unfortunate that they are still in business. More

Worst experience If you can, just avoid this place! Especially avoid working with Leslie Magruder and Keith in finance, they are the MOST unprofessional people I have If you can, just avoid this place! Especially avoid working with Leslie Magruder and Keith in finance, they are the MOST unprofessional people I have ever encountered. I'm not sure how this place is even still in business. More

Gillian is the best!! Love Crown Acura Gillian, our sales associate, was wonderful. She was very knowledgeable and provided high quality low pressure sales information. Everyone we spoke wi Gillian, our sales associate, was wonderful. She was very knowledgeable and provided high quality low pressure sales information. Everyone we spoke with was kind and patient and made us feel at ease throughout the buying process. More

Second car This dealership has made it super easy to purchase vehicles and not only that this is our second vehicle purchased from this dealer. The staff here ar This dealership has made it super easy to purchase vehicles and not only that this is our second vehicle purchased from this dealer. The staff here are super patient, kind, and willing to answer any question you have about how they do things. Keith is and awesome finanace specialist and jacob along with the new guy cayde did an awesome job in sales. The detail department needs some work overall. More

Thank you! Last week I started shopping for a car online, which was a new experience for me. I inquired about several cars and Gary Scott was the quickest to re Last week I started shopping for a car online, which was a new experience for me. I inquired about several cars and Gary Scott was the quickest to respond by far. Gary had a couple of good options for us, however, we ended up purchasing a car elsewhere. That said, no one was more knowledgable or personable than Gary! Thanks Gary! We'll be back and we'll certainly recommend you! More

Easy purchase It was a pleasure doing business with Crown Acura. Our salesman, Gary Scott with his through knowledge and keen sense of humor took the stress off the It was a pleasure doing business with Crown Acura. Our salesman, Gary Scott with his through knowledge and keen sense of humor took the stress off the buying process. My next Acura will be from Crown again. More