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Crown Acura

Clearwater, FL

4.9
3,447 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,447 reviews

September 12, 2018

Service with John Shaw and Greg John Shaw is fantastic to work with. I’ve worked with him for a number of years on both of my Acura’s. John always listens carefully to my concerns an More

by KM Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Sep 12, 2018 -

Crown Acura responded

Hi Kristy, It's so great to hear that you have been so confident in John's efforts for years now, and that he consistently takes such good care of you when you join us for service. Your satisfaction is so important to us, so it is our pleasure to do our best to diminish your concerns- large or small- and provide you with the highest quality service time after time. We look forward to working with you again the next time you are in need of automotive assistance.

September 12, 2018

Great Service I had my Fiest Appointment with John Shaw at Crown Acura...and I would have to say dealerships usually lose you within their Service Department; that More

by Mybox12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Crown Acura responded

Thank you so much for taking the time to leave us this wonderful review! It's a pleasure to hear that your first service experience with John was so exceptional, and we are honored that you are so confident in our dealership. Your kind words mean so much to us, and we are feel so fortunate to have you as a part of the Crown family. We look forward to continuing to offer you nothing short of our most excellent service in the future.

September 11, 2018

Impressed with Gary and Crown Acura My wife and I were potentially interested in purchasing another car at some point in time in the future. We stopped by the dealership just to look ar More

by RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Leslie Magruder
Sep 12, 2018 -

Crown Acura responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

September 11, 2018

I would recommend again and again. I bought a 2019 RDX and drove it long enough to make my first payment, before someone rear ended me and pushed me into the next 2 cars, totaling it. T More

by Tracig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was introduced to a service guy who was also warm and friendly. , Dan Morris, Kyle Noble, Leslie Magruder
Sep 12, 2018 -

Crown Acura responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

September 10, 2018

Awesome Experience Kyle Vonnes was awesome and helped me select the right vehicle for my needs and did it in a timely manner. I would recommend this dealership to all my More

by Therob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson, Kyle Vonnes
Sep 12, 2018 -

Crown Acura responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

September 08, 2018

Pleasant surprise. I hate purchasing a car!😣 I dread the process! Living on a limited retirement budget, I find weighing all the information on car performance, pricing More

by Patty
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Crown Acura responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Gillian took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

September 06, 2018

Loved first bought a second Thanks Gary Scott! Loved our first 2018 MDX so much, came back to Crown Acura three weeks later and purchased a second MDX. Thanks for making this More

by Scott H.
Recommend Dealer
Yes
Employees Worked With
John Pearson, Gary Scott
Sep 10, 2018 -

Crown Acura responded

Thank you for your very kind review and loyalty. We are delighted to hear that your experiences with us have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

September 05, 2018

Great experience Easy deal. Honest prices. Very nice people. Would highly recommend to everyone. My salesman, Kyle, was awesome as was Dan, the manager. A true no xx d More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Morris, Kyle Noble
Sep 10, 2018 -

Crown Acura responded

On behalf of everyone here at Crown Acura, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

September 05, 2018

Visit to Crown Acura I had excellent service today from Logan Lane as I visited Crown Acura in Clearwater for an oil change. He was attentive and helpful and made me fe More

by sunshine47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Barry
Sep 10, 2018 -

Crown Acura responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

September 04, 2018

Great Experience Sophie and Ashlee made buying a car a great experience and enjoyable. I would highly recommend Sophie Morris and Ashlee Proefke. Thank you both! Keep More

by HAPPYCUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlee Proefke
Sep 10, 2018 -

Crown Acura responded

Congratulations on your new car! We are glad you enjoyed your visit with us. Enjoy your new vehicle and let us know if you need anything.

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