Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Acura
Clearwater, FL
3,369 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,369 reviews
November 01, 2017
Charles is the best! Charles was very knowledgeable about the cars we test drove. He was extremely friendly and funny. He made the car buying process a quick, enjoyable Charles was very knowledgeable about the cars we test drove. He was extremely friendly and funny. He made the car buying process a quick, enjoyable process. Thanks for your help with buying our car, Charles! More
by Emme9cat
Employees Worked With
Charles Johnson
Helpful November 01, 2017
Made me feel welcome !!! Bart Bartley did a great job helping me out when it was time to service my vehicle. He was very courteous, knowledgeable, professional and finish my v Bart Bartley did a great job helping me out when it was time to service my vehicle. He was very courteous, knowledgeable, professional and finish my vehicle in a timely manor. Because of him, I will be returning to your dealership. Crown Acura has top notch employees working for them!!! More
by Robert
Employees Worked With
October 31, 2017
Great Service! I was treated with great care and professionalism! I am please w/ my third Acura purchase in 18 years. I highly recommend this quality dealership. I was treated with great care and professionalism! I am please w/ my third Acura purchase in 18 years. I highly recommend this quality dealership. More
by Irbyman
October 30, 2017
Crown Acura Review In 2001, I purchased a new Acura TL and loved it for many years. When it came time to upgrade to a newer Acura in 2015, I visited the dealership wher In 2001, I purchased a new Acura TL and loved it for many years. When it came time to upgrade to a newer Acura in 2015, I visited the dealership where I had purchased the TL and where it had always been serviced to learn about new Acuras. Their department is very good; however, I had a Very Unhappy experience with one of theirs sales persons. Very bad. At any rate, I decided to travel to Clearwater to check out Crown Acura, I test drove the TLX and liked it. I was treated with respect by the salesperson ;purchased the car the next day. It is a long drive to Clearwater for service, but I so appreciate the kindness and respect shown by every employee with whom I have come in contact. Bart Bartley has been my service dept. representative from the beginning; he knows his business and treats his clients well, exsplaining all the details one needs to know. KUDOS to CROWN and Bart!! Thank you Crown Acura! Kathy Best More
by Kathy
Employees Worked With
Other Employees :
All the ladies who answer your phones; they may be listed above., Rachel Vanmeter
October 29, 2017
Great experience! I purchased 2012 Lexus is250 and I'm satisfied with customer service and sale. I worked with Gillian Barnes, who quickly replied back within an hour w I purchased 2012 Lexus is250 and I'm satisfied with customer service and sale. I worked with Gillian Barnes, who quickly replied back within an hour when I requested more info about the car at 2 AM via email. She is attentive, friendly and professional. She explained, provided, and answered everything real well about the car. The process was easy and quick on that day. After I did a purchase, she was still checking in to see how I'm liking my new car or if I have any questions. Thank you Gillian and all the staff at crown Acura. More
by V.C
October 28, 2017
Crown Acura experience My experience was excellent. The salesman was friendly and knowledgeable about all the models He explained safety features and all options. And the si My experience was excellent. The salesman was friendly and knowledgeable about all the models He explained safety features and all options. And the signing process was fast. Everyone was courteous and friendly. More
by dkeenan
Employees Worked With
Gary Scott
October 27, 2017
Buying a new car has never been smoother Gary Scott was amazing to work with. He followed through on everything that we discussed prior to my visit and got me into the exact car I wanted with Gary Scott was amazing to work with. He followed through on everything that we discussed prior to my visit and got me into the exact car I wanted with no hassle. Everyone I worked with at Crown Acura was amazing. I definitely recommend Gary and crew if you are searching for a new vehicle. More
by Debi1973
Employees Worked With
Keith Amarol, Sue Ellen Rumple, Gary Scott
October 27, 2017
Routine service Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Even on this visit the store manager that bought the car from did not even remember me or greet me as a guest. I know every body is busy but a good word and pleasant welcome goes a long way. More
by Nour
Employees Worked With
Tina Arendes
October 25, 2017
Good and Horrible Good service manager, he went out of his way to solve my problem. Horrible car, model LMDX for lemon mdx. Blaming the computer is the last way to de Good service manager, he went out of his way to solve my problem. Horrible car, model LMDX for lemon mdx. Blaming the computer is the last way to deal with a problem car. I owned 2 ACURAs before but I would not recommend ACURA now. More
by wdegaude
Employees Worked With
October 25, 2017
service John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. More
by JNaster
Employees Worked With
