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Crown Acura

Clearwater, FL

4.9
3,369 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,369 reviews

October 25, 2017

Excellent customer service John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is wel More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul .
October 23, 2017

Very welcoming, friendly service! Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car w More

by KATHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
October 22, 2017

"Pleasant Experience " I thought Andy was fantastic to work with. I traveled all the way from Charlotte,NC to purchase this vehicle .Andy picked me up from the airport that More

by Dee56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lendot
Oct 24, 2017 -

Crown Acura responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future. Congratulations, Crown Acura

October 19, 2017

"Always A Pleasant Experience" Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consulta More

by Lathisa Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
October 19, 2017

Leasing a TLX Gillian Barnes was fantastic!! She made the whole process easy, understandable, and quick. I have a 2015 TLX, which I love, and needed to lease a c More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Crown Acura responded

Angela, congratulations on your new vehicle! Gillian is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new 2018 TLX! Regards, Crown Acura

October 19, 2017

Service I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, More

by Dsochs
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Crown Acura responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Regards,Crown Acura

October 18, 2017

"Lease" The experience at Crown Acura, for getting a new, leased, vehicle, with Sophie Morris, was quite pleasant, as always, with her...she is very easy goin More

by Acura Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Crown Acura responded

Thank you for your taking the time to writhe this review. We're glad Sophie provided you with a pleasant experience. Regards Crown Acura

October 17, 2017

Easy-peasy For the first time I met a car salesman that was not pushy and aggressive. He was very pleasant and respected my privacy (he didn't harass me with pho More

by Happygirl!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lendot
October 16, 2017

Purchase A very high quality dealership. They try very hard to make you feel comfortable, successfully. I have purchased many new cars in my lifetime, and th More

by Acura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2017

The gold standard This dealership and John Shaw the Assistant Service Manager never fail to give top rate service in a speedy and polite manner. John always fits my ne More

by Maxine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Crown Acura responded

Thank you for your time and for your loyalty. We are delighted to hear that John Shaw provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Crown Acura

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