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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,811 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,811 reviews

September 11, 2023

Very courteous and friendly got the job done in a timely manner. I was in and out. More

by BROWNCHANK19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

Thank you for your positive review, we appreciate your business! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 11, 2023

Very nice place. My advisor is the best will be definitely going back for my next oil change More

by CHELSEALM74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Thompson
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Sep 12, 2023 -

Crown Buick GMC responded

We appreciate your ongoing support and valued business. It's wonderful to know that you feel at ease returning to us. We'll be sure to share your kind words. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

The staff has been friendly, however does not go above and beyond to ensure customer satisfaction More

by DWILL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

Thank you for your feedback. While our staff is friendly, we acknowledge there is always room for improvement in going above and beyond to ensure customer satisfaction. We value your input and will work diligently to enhance your experience in the future. Please reach out to me directly so we are able to rectify this situation! Jennas@crownbuickgmc.com Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

Joe Graco was a great salesman who kept me up to date with the arrival,of my vehicle. More

by MCH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

Your thoughtful review means a lot to us. We're delighted to hear that your experience with Joe Grego was seamless, and we're eager to have the pleasure of serving you again in the future! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

I didn’t like the wait no called me to say you’re vehicle is ready More

by MIA985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Sep 12, 2023 -

Crown Buick GMC responded

I'm sorry to hear about your experience. It's disappointing that there was a delay and no one contacted you to let you know your vehicle was ready. We apologize for any inconvenience this may have caused. Your feedback is important, and we'll take steps to ensure better communication in the future. Please feel free to email me directly with any further details. Jennas@crownbuickgmc.com Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

Always feel confident having my service completed here. Kaitlyn and Danette remembers me and my vehicle and knows what's going on. Just really happy with this service crew. More

by MBONCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn in service
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Sep 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

Great job as usual. Very customer friendly. Well run dealership and great people to deal with. More

by GVOCKEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette
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Sep 12, 2023 -

Crown Buick GMC responded

We thank you for your glowing 5-star review! We're absolutely thrilled to hear that you've had a wonderful experience. Should you ever need assistance in the future, we'd be honored to help once again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 09, 2023

As always, this dealership continues to offer the best service to me as a customer. Bradley Coco was extremely professional and made my experience enjoyable More

by DUKETRUBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hey Duke, We're thrilled to hear that you've had a positive experience at our dealership, and that Bradley Coco provided you with professional and enjoyable service. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Crown, and we look forward to serving you again in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 09, 2023

They are always very helpful in person or on the phone. Very knowledge of buick items More

by DALE0879
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service department
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Dale! We're delighted to hear that you find our team at Crown to be consistently helpful and knowledgeable, both in person and over the phone. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 08, 2023

Professional and courteous. The sales personnel work hard to meet your requirements and meet other dealers discounts. All of the staff were very helpful. More

by CRAWFORDLANDCO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi! We're pleased to hear that you had a professional and courteous experience at our dealership. It's great to know that our sales team worked hard to meet your requirements and match other dealers' discounts. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Crown, and we look forward to serving you again! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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