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Crown Buick GMC

Metairie, LA

4.7
1,895 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 1,895 reviews

November 05, 2023

The attentiveness and professionalism of the Crown Buick staff is as always excellent! Especially noting Katlin Dauzat and Tim Trahan. More

by JANSENVANDERVEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlin Dauzat and Tim Trahan
November 05, 2023

Great service team. They listen to my needs and correct my concern. I would not take my vehicle any where else. More

by DANIT36000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette and Kyle
November 05, 2023

The service is always good, very nice and polite. I have no complaints at all. More

by MARYABADIE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

I would like a complete diagnostic check for my repairs. A better explanation as to when a motor is replaced why not change the spark plugs and the wires. My vehicle is now showing the check engine light t More

by PHIL.ADAMS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Crown Buick GMC responded

Phil, I apologize for the inconvenience caused by the check engine light appearing after the engine replacement. It's essential to ensure all components are properly addressed during such repairs. I'd like for our team to arrange a diagnostic check. Regarding the replacement of spark plugs and wires when an engine is replaced, it's a valid concern, and I'll look into why this wasn't included in the service. Your feedback is crucial, and I'm dedicated to resolving these issues promptly to ensure your vehicle operates as it should. Please reach out to me with your most recent RO number. JennaS@crownbuickgmc.com Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 03, 2023

Crown always takes care of me. Even if things don’t always go right, they make sure that it went right for me. That’s why I make the trip and pass up three other dealerships to tak More

by MATTHEWDUFRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Normand
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Crown really went the extra mile and helped with transportation while getting my suspension repaired. The team was prompt and friendly and professional. Kirk Groetsch really made sure I was taken ca More

by GAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Groetsch
November 02, 2023

Jose Morales and Mr Allan made the whole world different and treat me like a Queen thanks guys y’all the best More

by blancamoya123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Job done right, clean and comfortable waiting area. Kept informed of the process while wIting. More

by MACOFF318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Excellent customer service. I’ve purchased 2 vehicles in the last year and have been very satisfied. More

by MBOUDREAUX1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

I have always trusted Crown Buick GMC for my maintenance needs. They have completed my oil changes and tire rotation in a timely manner. I will continue to use their services in the future. More

by LANNALORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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