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Crown Buick GMC
Metairie, LA
3,657 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,657 reviews
July 19, 2025
Communication was slow. Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it w Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it went quickly. Work was done satisfactory. More
by DPD
Verified Customer
July 18, 2025
I had an amazing experience working with Kevin Brown on the sales team. He made the sales process a pleasure, something I normally dread. He was constantly in touch with me about the status of the vehicl the sales team. He made the sales process a pleasure, something I normally dread. He was constantly in touch with me about the status of the vehicle and ensured that it was in tip top condition upon delivery. I'm super excited about my vehicle purchase. Thanks Kevin and thanks to the rest of the team at Crown Buick GMC!! More
by 139EASTAVE
July 18, 2025
Always receive great service when having my vehicles brought in for servicing. Sometimes it’s difficult to obtain an appointment in a timely manner. Other than this, great service brought in for servicing. Sometimes it’s difficult to obtain an appointment in a timely manner. Other than this, great service More
by THE-INSPECTOR
Employees Worked With
July 18, 2025
Excellent sales process. Mr Donald “Duck” made this sale the easiest ever! I always dread dealerships because of the constant back and forth with fees and prices. He was stra Mr Donald “Duck” made this sale the easiest ever! I always dread dealerships because of the constant back and forth with fees and prices. He was straight forward from the beginning making my buying experience a smooth and relaxing experience. More
by RACHELLEAH81
July 17, 2025
Been using Crown GMC for all my vehicles service needs. . Friendly and knowledgeable service advisors. . Friendly and knowledgeable service advisors. More
by GAIENNIE56
July 17, 2025
Buying a car was very easy and everyone was very attentive. Would definitely recommend this dealership attentive. Would definitely recommend this dealership More
by TY.BLANC
July 17, 2025
Zachary LeBlance was great. Had very good knowledge of the trucks I was looking at and gave good suggestions on things I should look for on a truck .He also took a lot of his ti Had very good knowledge of the trucks I was looking at and gave good suggestions on things I should look for on a truck .He also took a lot of his time showing me all the features in the truck. Thanks Zach More
by rb6201
July 16, 2025
Our experience with Crown was excellent. This is third vehicle purchased there. On this occasion I looked online found used vehicle to buy when we got to dealership Kevin walked outside hand This is third vehicle purchased there. On this occasion I looked online found used vehicle to buy when we got to dealership Kevin walked outside handed us key and said let’s ride. After we went inside there was no pressure and worked deal out. Simple we were in dealership in less time than it took to test drive other cars we were looking at More
by kc5ohg357
Employees Worked With
July 16, 2025
Zac was Awesome! ! Very professional, listened well. Understood what I was looking for. Explaining all the details of the vehicle. ! Very professional, listened well. Understood what I was looking for. Explaining all the details of the vehicle. More
by Bob, billy123
July 16, 2025
Dwain Lefebre has helped to service my car for years and is always attentive and responsive - I never have to worry that things are being taken care of. is always attentive and responsive - I never have to worry that things are being taken care of. More
by JOE.EAGAN
Employees Worked With
