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Crown Buick GMC
Metairie, LA
2,775 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,775 reviews
July 26, 2024
I was very pleased with the service I received at Crown. A technician was brought out to see if a quick fix was possible. I appreciated that they took the time to check on that first! Great communication an A technician was brought out to see if a quick fix was possible. I appreciated that they took the time to check on that first! Great communication and car was ready on time. Highly recommended!! More
by JEN_KERWIN
Verified Customer
July 25, 2024
Service was very good and Kyle Kennedy explained what type of service I was getting, called me back to let me know my car was ready for pick up. The service department was great and everyone is very nic type of service I was getting, called me back to let me know my car was ready for pick up. The service department was great and everyone is very nice and helpful. More
by cbscarol
Employees Worked With
Kyle Kennedy
July 25, 2024
Service department did not fix my vehicle after saying the part was in but wasn’t . I was told they never ordered but when we made the appointment were told it was in then was told they looked to see if t the part was in but wasn’t . I was told they never ordered but when we made the appointment were told it was in then was told they looked to see if they could steal one from another customer so I assume they used mine to fix someone else’s vehicle More
by LOISEL5
Employees Worked With
Kyle Kennedy
July 24, 2024
Crown Buick GMC has amazing service and a great selection of cars to choose from. of cars to choose from. More
by ckline5358
July 24, 2024
Joe Grego was awesome and so was Alexis in accommodating my situation. I love the new Acadia but was only able to drive it a few short miles. It seems there is an electrical issue that is draining the bat my situation. I love the new Acadia but was only able to drive it a few short miles. It seems there is an electrical issue that is draining the battery. Obviously this is the same issue that prevented us from opening the tailgate in the showroom. I was told the put a new battery in it. On day two I received email notification that my battery was low. It is now in the service department on day two with no idea when it will be repaired. Needless to say not very happy with Crown at this point. More
by SPAISANT0
Employees Worked With
July 24, 2024
Friendly and professional service / convent location --highly recommend this dealership-large selection of new vehicles --highly recommend this dealership-large selection of new vehicles More
by GUYCA2947
Employees Worked With
Other Employees :
Danette
July 24, 2024
service was very good, and the people are nice. My vehicle was on time. My wait time was minimal. My vehicle was on time. My wait time was minimal. More
by SUNBEAM421
July 24, 2024
Wonderful, wonderful atmosphere! Great experience overall established very nice. Very pleasant. I felt welcomed. I wish I would’ve bought my car from the dealership, but the service Great experience overall established very nice. Very pleasant. I felt welcomed. I wish I would’ve bought my car from the dealership, but the service is awesome and I love it. My attended DaNeTTe was awesome. She is very helpful and I recommend her to anyone for the great experience. More
by CRISTYARC7
Employees Worked With
Danette Pizzolato
July 23, 2024
Great selection great prices and Mr Joe Grego was a very polite and knowledgeable salesman that wasn't pushy and he was willing to work with me and my needs and what fits my family. polite and knowledgeable salesman that wasn't pushy and he was willing to work with me and my needs and what fits my family. More
by STILLEYDANIEL
Employees Worked With
