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Crown Buick GMC
Metairie, LA
2,894 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,894 reviews
August 02, 2024
Dear Rudy Wood, I am writing to express our sincere appreciation for the exceptional service we received during our recent visit to your dealership. The experience was outstanding and enjoyable. We ap appreciation for the exceptional service we received during our recent visit to your dealership. The experience was outstanding and enjoyable. We appreciate the time and effort Rudy Wood took to understand our needs and preferences, as well as the thorough explanation of the features that helped us make a decision. Your commitment to customer satisfaction was evident throughout the entire process. Our kids and our dog love our new car, and it wouldn't have been possible without the exceptional service provided by Rudy. Thank you once again for your above-and-beyond customer service. We look forward to recommending your dealership to friends and family in the future. More
by cheanwilson
Verified CustomerAugust 02, 2024
Dealership was clean and well organized. The inventory met my needs. My salesperson Scott Sparks was very personable and professional. We agreed on a fair price on my purchase. Scott spen The inventory met my needs. My salesperson Scott Sparks was very personable and professional. We agreed on a fair price on my purchase. Scott spent the time explaining all facets of the vehicle and offered future assistance if needed. I highly recommend him. More
by ckmoore
August 02, 2024
Bradley Coco’s customer service is unmatched - makes buying a vehicle enjoyable - all future purchases will be through him. buying a vehicle enjoyable - all future purchases will be through him. More
by PLAMPARD829
Employees Worked With
August 01, 2024
great experience sales personnel very helpful will definitely use crown Buick again. Joe felt like family definitely use crown Buick again. Joe felt like family More
by phillip.bodin
August 01, 2024
My car was ready before I expected. Kyle kept us informed on what was necessary and what could wait. We were very pleased. Kyle kept us informed on what was necessary and what could wait. We were very pleased. More
by nwillis51
Employees Worked With
August 01, 2024
The black Crome on the front grill of my 2500 Ultimate was coming off. It was replaced but when I picked it up I realized the next day that the new one was damaged. When I brought it back the attendant sa was coming off. It was replaced but when I picked it up I realized the next day that the new one was damaged. When I brought it back the attendant said she would order me another one. More
by JOHNJRSTAR
Employees Worked With
August 01, 2024
The service and efficient. Work done on time and concerned were addressed. We appreciate timeliness and communication. Work done on time and concerned were addressed. We appreciate timeliness and communication. More
by Kbernard20
Employees Worked With
Other Employees :
Kimberly Marshall, Tim Trahan, Gary Gueldner
August 01, 2024
Polite, Professional, and helpful from beginning to end. Can’t wait to return to purchase our truck Can’t wait to return to purchase our truck More
by kianaj1978
August 01, 2024
Always straight up fair people to deal with. Very customer focused and respectful. This is my second truck buying experience with Crown. I'll be back, but not for a while :) Very customer focused and respectful. This is my second truck buying experience with Crown. I'll be back, but not for a while :) More
by ROIM
