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Crown Buick GMC
Metairie, LA
1,962 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed - 12:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,962 reviews
Verified Customer
Helpful July 20, 2023
Brandy was very helpful and courteous. Everything was explained to me in earnest. Jose the financial manger was also helpful Everything was explained to me in earnest. Jose the financial manger was also helpful More
by melvin.huntersr
Employees Worked With
July 20, 2023
I had an appt. A guy helped me and about 45 minutes later I was still sitting watching my car not being moved. I then asked what is going on and I was told oh the A guy helped me and about 45 minutes later I was still sitting watching my car not being moved. I then asked what is going on and I was told oh they didn’t put you in the system. So then an hour later my car was taken back and I still waited 1.5 hours more. Very disappointed in this as I have had a Buick for 10 years and never had this trouble at this place. More
by SHELLYD2980
July 20, 2023
Everything went smoothly and the staff was efficient and friendly. Truly an enjoyable experience. Thanks. friendly. Truly an enjoyable experience. Thanks. More
by EILEENCOLLIGNON
July 19, 2023
John is such an amazing salesman, I recommend him to everyone, he is definitely my salesman for life. He is the most knowledgeable and professional person ever. John is the man !!!!!!! everyone, he is definitely my salesman for life. He is the most knowledgeable and professional person ever. John is the man !!!!!!! More
by NIKKIDOTY78
Employees Worked With
July 19, 2023
While the service department was very busy, they did the requested repairs promptly and professionally at a good price. requested repairs promptly and professionally at a good price. More
by EHOSLI
Employees Worked With
July 19, 2023
They are very efficient and kind, always tak good care of my car and never not impress me my car and never not impress me More
by ALISONSTEPHENS245
Employees Worked With
Other Employees :
Al Chen, Katelyn Normand
July 19, 2023
Jay was very helpful and kind when assisting me at the dealership. He was awesome! dealership. He was awesome! More
by rebekah.rogers.6281
Employees Worked With
July 18, 2023
I am very pleased with the experience I had at Crown. From the initial contact by email to signing paperwork, the entire process was seamless. Recommend them From the initial contact by email to signing paperwork, the entire process was seamless. Recommend them More
by ARP
