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Crown Buick GMC
Metairie, LA
3,656 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,656 reviews
May 29, 2025
Very good visit . I brought the car in the morning and they called me after lunch to pick it up I brought the car in the morning and they called me after lunch to pick it up More
by MELIPARI
Verified Customer
May 28, 2025
Kaitlin was very helpful and set expectations for the service work that the repair team delivered on. service work that the repair team delivered on. More
by RICKYINDOVINA
Employees Worked With
May 28, 2025
Tara Modica has always been amazing and helped us out! She always lets us know what to expect for service and when we can get our vehicle back. She always lets us know what to expect for service and when we can get our vehicle back. More
by FSCANDURRO
May 28, 2025
My faith in God leads us to good businesses and people that's what we have found at Crown that's what we have found at Crown More
by dorothyfloralzs
Employees Worked With
May 27, 2025
Zach LeBlanc knew the ends and out of the vehicle we purchased. Thanks again Zach. purchased. Thanks again Zach. More
by ddh857
Employees Worked With
May 27, 2025
Joe Grego was great to work with! I was able to complete everything remotely and even have the vehicle delivered directly to me. I was able to complete everything remotely and even have the vehicle delivered directly to me. More
by timholifield1
May 27, 2025
It was a pleasure working with Joseph Murray and the team at Crown Buick. I would definitely recommend them to friends and family. at Crown Buick. I would definitely recommend them to friends and family. More
by SCOTTHOSEN
Employees Worked With
May 27, 2025
Always a pleasure to deal with Crown Buick. This is the fifth car we have purchased from them, with three of them having the same sales representative, Scott Sparks. They are very easy to deal This is the fifth car we have purchased from them, with three of them having the same sales representative, Scott Sparks. They are very easy to deal with, with no pressure, and are very accommodating. I don't know why anyone would purchase anywhere else. More
by dchomeinteriors
May 26, 2025
The dealership was excellent clean the salesman was very patient and everyone there was helpful I had a good experience there patient and everyone there was helpful I had a good experience there More
by sedgielebeaux
Employees Worked With
May 26, 2025
I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More
by MTHOMAS1989
