Currie Motors Ford of Frankfort - Service Center

Our 2019 Expedition had to be taken in for a cam phaser fix, which from what I understand is a pretty extensive repair. We had recently filed another claim with our 3rd party warranty provider and weren't fix, which from what I understand is a pretty extensive repair. We had recently filed another claim with our 3rd party warranty provider and weren't sure if they would approve such a large and in-depth repair. John Trehey was our service advisor and he was tenacious in calling the provider (who had him on hold for upwards of an hour) and trying to get an approval. Finally the approval came through and the vehicle was scheduled for repair. John ensured that we had a loaner vehicle, which we desperately needed because we were down to one car. I can't say enough about the excellent communication John provided throughout the process. We are thoroughly satisfied with the quality of work and the best service advisor at Currie! More

I brought my Tarus for the works with 3 coupons which you e-mailed me and mailed me 59.95 the works free brake inspection and $5.00 off with $50.00 purchase. I believe I was overcharged with the coupons I e-mailed me and mailed me 59.95 the works free brake inspection and $5.00 off with $50.00 purchase. I believe I was overcharged with the coupons I submitted at service. I was charge $75.03 for the serviced preformed This is my calculations $59.95 -5.00 $54.95 6th qt oil 3.63 $58.58 Misc supplies 7.02 $65.60 I believe I was overcharged and when Ford contacts me I believe I will say the same or please explain the difference in the math "T" More

poor customer servive . .. horrible service manager .... no gollow up from dealer after multiple attemts to talk to general manager about poor services and releasing truck wi .. horrible service manager .... no gollow up from dealer after multiple attemts to talk to general manager about poor services and releasing truck with safety issues after being told iy was fixed .. thwn being told that thwy were never told of any problems ...and how were they suppose to diagnose it .... stillbwaiting to hear from deal .... what a joke More

Currie has always been courteous and treated me fairly when I have had service performed on my automobile. when I have had service performed on my automobile. More

I forgot about my 9:00 appointment but Bob took care of me at noon. The $60 coupon for The Works is always welcome. me at noon. The $60 coupon for The Works is always welcome. More

Currie Ford does a great job at reasonable rates. Diane is the best service advisor around! Diane is the best service advisor around! More

The work was timely, the service agent friendly, the process was efficient. What more could you ask for. process was efficient. What more could you ask for. More

I've had at least four trucks serviced at Currie in Frankfort and I always request to work with Alex in Service. Alex has always been extremely professional and helps me out every time my truck is in Frankfort and I always request to work with Alex in Service. Alex has always been extremely professional and helps me out every time my truck is in for service. Alex is a great asset to Currie Motors Frankfort. More

John is always friendly, thorough, and attentive, whenever I bring in my car. Thanks, John! whenever I bring in my car. Thanks, John! More

As always, the service was great. John did a great job and I was out of there in no time. John did a great job and I was out of there in no time. More