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Currie Motors Ford of Frankfort - Service Center

Frankfort, IL

4.8
366 Lifetime Reviews Review Dealership

366 Reviews of Currie Motors Ford of Frankfort - Service Center

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December 29, 2020

"Too much hassle, my car is 2014 Ford Focus and has 71k..."

- Dr.job.cardio

Too much hassle, my car is 2014 Ford Focus and has 71k miles with 2 recalls on transmission and they playing around and don’t want fix it

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Recommend Dealer
No
Employees Worked With
December 11, 2020

"Service writers very rude and unprofessional Lack of..."

- Sandymichalak

Service writers very rude and unprofessional Lack of communication between parts and service. Will have my car serviced at another Ford facility. One where they care for their customers. Service director and parts mgr are professional but the service writers blew it.

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Recommend Dealer
No
Employees Worked With
December 10, 2020

"Service was completed as necessary at a reasonable cost ...."

- gstarce

Service was completed as necessary at a reasonable cost . overall I was very satisfied. My car has been serviced at this dealership since purchased in 2014.

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Recommend Dealer
Yes
Employees Worked With
Dec 17, 2020 -

Currie Motors Ford of Frankfort responded

Hello Gstarce, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 08, 2020

"I was very pleased with Alex in the Service Dept. He was..."

- Marvmario

I was very pleased with Alex in the Service Dept. He was concerned about my situation of needing a new battery and had me come in right away to get a new one. I was happy that it took less than an hour to get it installed.

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Recommend Dealer
Yes
Employees Worked With
Dec 17, 2020 -

Currie Motors Ford of Frankfort responded

Hello Marvmario, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 08, 2020

"This was the first service my son had taken our car in..."

- Noel

This was the first service my son had taken our car in for. He was nervous, but after talking to the person at the counter, everything went well. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Dec 17, 2020 -

Currie Motors Ford of Frankfort responded

Hello Noel, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 07, 2020

"Every time I go in for service, all of the employees are..."

- Mrhan

Every time I go in for service, all of the employees are courteous and helpful. If you are going to have your service work done at a dealer, make it Currie Ford

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Recommend Dealer
Yes
Employees Worked With
Dec 10, 2020 -

Currie Motors Ford of Frankfort responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 24, 2020

"Because of the great, trustworthy and accommodating..."

- RLC

Because of the great, trustworthy and accommodating service of Roberto Alfaro, the Currie Ford Service Team, and the Sales Team, I drive round trip over 50 miles for scheduled oil changes, tire rotations and all required maintenance: If an unexpected and costly repair issue should arise I always question, examine and inspect thoroughly as a critical thinker the service recommendations: Roberto explains the problems and repair costs with solutions from their trained professional mechanics. What's important here is that I have a trustworthy relationship with Roberto and the service team. This is key when you are spending your hard earned money! It's important to note that Roberto and his team goes beyond the call of duty to provide World Class Service! My business dwelling has turned into a friendship with Roberto due to his character of honor and integrity. I've enjoyed the opportunity of meeting his family. Richard (Purchased 5 cars throughout the years from Currie Ford)

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Sheban
Nov 29, 2020 -

Currie Motors Ford of Frankfort responded

Rlc, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 10, 2020

"John was really great to work with and very helpful..."

- Barksie

John was really great to work with and very helpful considering the situation I was in with my car. I would highly recommend getting your vehicle serviced through him!

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Recommend Dealer
Yes
Employees Worked With
July 17, 2020

"While I had two bad experiences from this dealer. Both..."

- None

While I had two bad experiences from this dealer. Both service mangers Gabe me nothing but BS. They won't take responsibility for their workmanship. They have my money and the issue is still there.

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Recommend Dealer
No
Employees Worked With
May 21, 2020

"Best service I’ve ever gotten at any dealership, hands..."

- Brittsmit27

Best service I’ve ever gotten at any dealership, hands down. Everyone is very friendly and extremely helpful! They’ll take good care of you!

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Recommend Dealer
Yes
May 22, 2020 -

Currie Motors Ford of Frankfort responded

Hi, we're happy you found our staff to be so friendly and helpful during your experience here at Currie Motors Frankfort Inc. We hope to be of service to you again! Take care!

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