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D'Arcy Hyundai

Joliet, IL

4.9
2,303 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
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2000 Essington Rd

Joliet, IL

60435

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Showing 2,303 reviews

June 30, 2021

The salesperson Jimmy was absolutely wonderful. Never pressured us he knew exactly what we were looking for and called us as soon as it came in. We Will definitely be back! More

by Wood1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you for your feedback, we are happy to hear everything went as well as expected while you were here with Jimmy. It was our pleasure to work with you and assist you in helping you find a vehicle you loved. We truly appreciate your time and your business. If we can do anything more, please let us know. Thank you once again. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 27, 2021

The dealership everybody’s friendly very Respectful towards the customers knowledgeable More

by Byatch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 25, 2021

The staff is always great. I took my car in for service and drove out with a new car. It was time to upgrade. Wonderful experience. More

by Jekociuba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Segreti, Wilfredo "Freddy" Bustamante
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 24, 2021

Friendly, knowledgeable, patient representative. Work was completed in a timely manner. Thank you! More

by Jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 23, 2021

Frank took care of our problems and was honest about what needed to be done. The car was supposed to take at least two days to repair because they needed to order parts. They found the part at another dealer More

by kendupree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 16, 2021

Expert service. Very prompt and efficient. Service agent discussed the maintenance work that was performed. Only problem, waiting room is too small and gets crowded. More

by Cjdevriendt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 12, 2021

Fast service by competent people. I needed an oil change and a tire rotation. The service man came and explained that I needed a few other services. I will make another appointment to get them done in the More

by horsedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 10, 2021

John M and Matt S. are the best Sales Team in Illinois. They made my 16 year old daughter the happiest girl! The buying experience was easy and fast. I highly recommend buying a car from this team! More

by amijordan01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Medina, Matthew Sonneman
Jun 10, 2021 -

amijordan01 responded

How do I click the button for all stars for Quality of Work? I did not see it on the review submission

June 06, 2021

Smoothest car buying experience I've ever had. No pressure and no games was a welcome surprise. Leroy, Lauren and Hannah were all awesome to work with. I would highly recommend D'Arcy Hyundai to e More

by 22TucsonHybrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Kirchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback; we are glad everything went as well as expected while you were here. If there is anything that we can do for you in the future, whether it's for sales or service please let us know. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 05, 2021

aturday i went to Darcy automotive in Joliet . I told Matthew ""the salesman "" i was on a budget so i needed a car for under $15.000 for my wife by Monday June 6th for work and told them that .. He se More

by welchman64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Sonneman
Jun 05, 2021 -

D'Arcy Hyundai responded

Your feedback is always important to us. We apologize for your vehicle shopping experience as we understand you shopped for four days. We understand you came back for the Veracruz specifically and it was sold to someone else. Unfortunately we do not hold used cars however we can agree a courtesy call should have been made to let you know the vehicle sold. We are always looking for ways to grow and improve and this is something we will most definitely touch upon with our staff. We apologize for the inconvenience it may have caused you. If you wish to further discuss this matter, please feel free to give me a call at 815-409-4905. Thank you. Isa Romero - Public Relation Manager D'Arcy Hyundai

Jun 06, 2021 -

welchman64 responded

Thanks for your response , unfortunately i made 4 calls to Darcy auto in which i was told they would call me back to let me know why the car wasn't starting. i was told please be patient . we will let you know as soon as the shop figures it out each and every time . .. they never said leo , look for another car because even though we are looking the electrical problem for you , we will instantly sell it to to the mechanic or anyone that shows show any interest in it just because we told you to wait and be patient . ... unreal .and i see you do this all the time .

Jun 09, 2021 -

D'Arcy Hyundai responded

I understand where you are coming from and your frustration. I do apologize again for the inconvenience we may have caused you and wife. Isa Romero - Public Relation Manager D'Arcy Hyundai

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