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DCH Freehold Toyota
Freehold, NJ
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,668 reviews
October 09, 2023
I am very happy with the service i received at DCH Toyota Freehold. Vinnie was very helpful. He made the process a little less confusing. He answered all of my questions and made me feel more at ease. I wou Freehold. Vinnie was very helpful. He made the process a little less confusing. He answered all of my questions and made me feel more at ease. I would highly recommend Vinnie and his team. More
by Lynch.b
Employees Worked With
October 04, 2023
The Toyota dealership on route 9 in freehold is amazing. The gentleman there that took care of us Vincent (Vinny) went over and beyond for. I would totally recommend him and definitely go back if and when I The gentleman there that took care of us Vincent (Vinny) went over and beyond for. I would totally recommend him and definitely go back if and when I need another car. I was very happy and the experience was great. More
by Teamski1018
Employees Worked With
October 02, 2023
Polite, reasonable, convenient, knowledgeable, customer friendly staff, maintained inventory, easy approach, good overall car buying experience friendly staff, maintained inventory, easy approach, good overall car buying experience More
by Uhnaik65
October 02, 2023
Ian really worked to get us in a vehicle we love. He stayed at our price point, showed us a few cars and then showed us a RAV4 that I immediately fell in love with. He gave me the keys to do a test d He stayed at our price point, showed us a few cars and then showed us a RAV4 that I immediately fell in love with. He gave me the keys to do a test drive and that sealed the deal. I feel as though Ian is a very honest, hardworking guy. There were no high-pressure sales tactics. Once we decided on this vehicle, he showed us options for extended warranties, an oil change program and a tire protection plan. He explained each option thoroughly, and we took all three. I never felt like I was being hustled or pushed, and I left the dealership driving a car that I am more than happy with. Ian followed up with a phone call the next day to make sure everything was good and I told him it was the best decision I'd made in a long time. If you are looking for a great deal on a great car, then DCH Freehold Toyota is the place where you'll want to shop. And when you get to DCH, I highly recommend that you ask for Ian Salon. I trust in them to make you as happy as I am. More
by Jimmy Reilly
Employees Worked With
September 26, 2023
Fourth car I have got from him always their for any question and always super helpful makes getting a car fast and easy. question and always super helpful makes getting a car fast and easy. More
by maybury37
Employees Worked With
September 16, 2023
Ian Michael Salon embodies exactly what DCH Freehold Toyota stands for. He Delivered Customer Happiness. He actually came in on his day off to assist with the finalization of our car sale in spite of Toyota stands for. He Delivered Customer Happiness. He actually came in on his day off to assist with the finalization of our car sale in spite of having his own personal family matter. An employee who goes over and beyond should be acknowledged. My husband and I would just like to say thank you. Mr. Salon was efficient and professional. Our experience was at a level that my husband is now considering purchasing a Toyota for himself when he is ready to get a new vehicle. We will be looking for Mr. Salon as we know he aims to provide the best customer service possible. DCH Toyota is a better company for having an employee like Ian. (I purchased a Rav 4 Hybrid 2023) More
by Mrs. Akbar
Employees Worked With
September 11, 2023
Incredible customer service. Vinny and Brian were extremely professional and helped me purchase the exact vehicle I was looking for. Will be returning here for my next vehicle. Vinny and Brian were extremely professional and helped me purchase the exact vehicle I was looking for. Will be returning here for my next vehicle. More
by Jake
September 10, 2023
The response I received to my initial statement is nothing more than an attempt to "Cover Your xxx" and make it seem as if, as a customer, I wanted to place a false opinion about the way that I was tr nothing more than an attempt to "Cover Your xxx" and make it seem as if, as a customer, I wanted to place a false opinion about the way that I was treated when I tried to purchase a car from your dealership. Simply put, your sales manager Nicholas Ventriglio is nothing more than a snot nosed person who does not care about anything other than profit margins. You said that you have the audio and video proof to support your claim that I was unruly. I never stated that I did not get "verbal' with Nicholas. I will be the first to say that I did get verbal with him. You say that the video proves that I did not act accordingly. Perhaps I did not act properly. At the same time, the audio / video recording will show that I DID provide Nicholas with the communication from your dealership that supports my claim that my CASH offer of $9500 was accepted. While I may have been "out of line" when I was told that my approved offer would not be accepted, Nicholas only pushed my "buttons" further and did NOTHING to find a way to come to a mutual agreement. Instead, he pushed things to a level that was not mecessary. Quite frankly, your response is nothing more than an attempt to "cover your xxx" and make it seem as if I was the only person who was at fault. I ask that you once again look at the video that you claim to have. I am sure that you will see that I did, in fact, provide Nicholas with the communication that I received from your dealership. In addition, before things got worse, I was already on my way out when Nicholas took things to a higher level. Here again, the audio / video revording that you claim to have will FULLY support this. Nicholas is the reason why car dealerships have such a poor reputation. I have the proof to show that I submitted a cash offer and this offer was accepted by your dealership. In addition, your video recording will also show that Nicholas was the one who acted in an aggressive maner. Did you also look and listen to the audio / video of what happened after I left your showroom? Nicholas acted in a very aggressive manner. In addition, another one of your employees acted in a very threatining manner. When he came out to "support" Nicholas, he told me to "Suck His Dick". Your response to my statement is nothing more than an attempt to cover your xxx and make it seem as if your employees acted in a respectful manner. They did NOT act this way. A few days later, I submitted a cash offer for a car from another dealership. This dealership honored this offer. A few months later, my wife and I purchased another car from this dealership. We paid CASH for this car as well. As far as I can say, Freehold Toyota lost over $30,000 worth of sales because you have a sales manager who treats prople with such a low level of respect. Freehold Toyota will NEVER get our business again. More
by ericschmidlin
September 03, 2023
Vinny went above and beyond for us. He never tried to talk me into anything said I could take my time and think it over. When we proceeded with the purchase there were so technology is He never tried to talk me into anything said I could take my time and think it over. When we proceeded with the purchase there were so technology issues and he very nicely stayed and watched Big City Greens with my daughter. He has a great sense of humor and made the whole process enjoyable and I highly recommend working any deal with him. More
by Anne
Employees Worked With
August 29, 2023
Excellent customer service. Vinnie was the best! I got exactly the car and color I wanted. Purchasing the car long distance from Virginia was a bit of a hassle, but Vinnie wal Vinnie was the best! I got exactly the car and color I wanted. Purchasing the car long distance from Virginia was a bit of a hassle, but Vinnie walked me through things. He even contacted me to be sure I got back to VA safely and that I loved my car! I was impressed with the longevity of Vinnie with this dealership and others as well. Gave me a sense of confidence they were honest folks. I highly recommend these folks! PS. I also observed Vinnie dealing with 2 of his previous customers who were there to get their license plates put on.. he was familiar, courteous and remembered about their vacation. Nice personal touch. More
by barb
