DCH Freehold Toyota

Janine in proves to be a great asset to the service operations team and the dealer can greatly benefit from her expertise and knowledge by putting her at a high position. operations team and the dealer can greatly benefit from her expertise and knowledge by putting her at a high position. More

I don't usually take the time to write these reviews, especially for Car dealerships. However, the Sales person, Vincent (Vinny), was so amazing that I'd be remiss if I didn't take the time to show my a especially for Car dealerships. However, the Sales person, Vincent (Vinny), was so amazing that I'd be remiss if I didn't take the time to show my appreciation for his great customer service. He was very personable, funny, and most importantly did not try to be pushy when I didn't want to purchase a product. He also took the time to explain, in detail, to me the products I wanted to purchase with the car. My experience went something like this: I saw the car I wanted online, contacted them and dealt with Lisa and Tommy via Email, walked-in (the particular car I wanted was not available but they honored the price quote), reviewed my pre-approval rate from my bank, reviewed all the products available for that model Rav4 and voila. And lastly, most of what usually feels like signing a thousand pages of paper was all electronically done at this dealership. More

Great! just a great group to work with!!! I would recommend to anyone!! Anytime Anyplace just a great group to work with!!! I would recommend to anyone!! Anytime Anyplace More

The customer service provided by the dealership was friendly and accommodating! The staff were very helpful, especially Ian who helped with finding the perfect car for my brother! friendly and accommodating! The staff were very helpful, especially Ian who helped with finding the perfect car for my brother! More

DCH was great to me and made my first car buying experience quick and painless. experience quick and painless. More

Ian was the best! He was great, understanding and most importantly patience. I did have a lot of questions since this was my first brand new car purchase. I would reco He was great, understanding and most importantly patience. I did have a lot of questions since this was my first brand new car purchase. I would recommend this dealership to anyone who’s looking to purchase any car. More

Ian was the best very professional and he always makes sure to give what the customer wants. Thank you so much. sure to give what the customer wants. Thank you so much. More

The whole front team spammed emails and texts to get my attention. Then, when I asked for the out the door price, they wanna ignore me and say the car is sold. Ruthless tactics attention. Then, when I asked for the out the door price, they wanna ignore me and say the car is sold. Ruthless tactics More

I’ve bought five cars from DCH. Made an appointment today to get two cars. One cheaper car for my college age daughter and a 4 Runner for me. We test drove 3 cars for my daughter an Made an appointment today to get two cars. One cheaper car for my college age daughter and a 4 Runner for me. We test drove 3 cars for my daughter and really liked the third one. We tried to negotiate the price down 1,000 and were told it couldn’t be done, and there were no further discussions. At that point, we had been there all day because the sales person Jim was doing several things at once so we were kept waiting many times. I decided to test drive the 4Runner to see if I liked it, which I did. I told them the car needed to have the transmission fluid changed because it was very low and it was brown. They said they would see if they can do it themselves or credit me $300. Other than that, They would not negotiate on the price at all. I know what the vehicle is worth, and they wouldn’t bring the price down even a little. The only thing they did was support their argument by showing me how much other cars had sold for in the area. And that was the end of the conversation. That’s the first time I’ve ever left DCH Toyota without a car. it was a very disappointing experience and the wait was pretty long given that we had an appointment. We still need two cars so I guess I will just have to go somewhere else which is very disappointing, because I’ve always had a great experience there. More

This dealership treated us like we were VIPs. They had just what we wanted and worked with us all day. I cannot say enough nice things about the client advisor Vincent Vitolo. He was patient and They had just what we wanted and worked with us all day. I cannot say enough nice things about the client advisor Vincent Vitolo. He was patient and made us feel like we were family. Just a very nice helpful person. We bought a Tacoma and are thrilled with our purchase and the price. We will buy another truck there in the future. More