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DCH Kay Honda

Eatontown, NJ

4.8
8,572 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 8,572 reviews

November 12, 2021

It was a pleasure to work with Gamil and the dealership in securing a new car and lease. More

by LoveMyCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lyttle, Gary Basile, Gamil Tadros
Nov 15, 2021 -

DCH Kay Honda responded

Hello, our team is happy to know you enjoyed working with Gamil and we would like to congratulate you on your new vehicle lease! Please dont hesitate to reach out to our team should any future needs arise. Until then, enjoy your new Honda!

November 10, 2021

Joe B. continues to provide EXCELLENT CUSTOMER SERVICE! My car was serviced" on time." The facility is IMMACULATE. More

by patk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

DCH Kay Honda responded

We are so grateful for you taking the time to let us know how we are doing. At DCH Kay Honda we have always strived to provide the best customer experience possible. Your 5 star review means a lot to us! Please do not hesitate to come back in if we can be of further assistance!

November 10, 2021

I saw some vehicles I liked online, Mark helped me with questions I had and set up appointment for the test drive. Ramy and Carlos in sales department were amazing! They wanted to make sure we found perfe More

by Oxana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramy Ghali, Carlos Acosta, Mark Kamatoy
Nov 10, 2021 -

DCH Kay Honda responded

Oxana, Thank you so much for letting us know how we are doing! We strive to provide the best car buying experience for our customers as possible and we are so happy to learn that you had great customer service. If there is anything else we can do for you please don't hesitate to come back!

November 10, 2021

The staff starting from Ron Marino to the Service Department is the reason that I decided to lease again from DCH Kay Honda, .Quality service is provided from top to bottom with whom ever you intera More

by jack548
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service department is excellent, Ronald Marino
Nov 11, 2021 -

DCH Kay Honda responded

Thank you so much for giving us a 5 star review! I know that Ron is going to love reading this. It feels really good to know that our customers are having a great experience working with us. If we can be of any further assistance please do not hesitate to come back in!

November 09, 2021

Eric Morgenstern was a pleasure to work with. Made sale experience very smooth. Honda got a good one. More

by Lpham2011
Recommend Dealer
Yes
Employees Worked With
Eric Morgenstern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

DCH Kay Honda responded

Eric is going to love reading this! We are so happy that you had a positive experience with us and we hope to work with you again in the future. Enjoy the road ahead and drive safe!

November 08, 2021

Every time we bring a vehicle to Service, Tiffany always go above and beyond for us. She makes every visit stress free and smooth. A pleasure to work with. More

by perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

DCH Kay Honda responded

Hi Perry, Our team is happy to know Tiffany always provides you with a stress-free and smooth service experience here at DCH Kay Honda and we would like to thank you for this kind feedback! Please don't hesitate to reach out to our team for any future needs, we are happy to help!

November 08, 2021

Madison was a pleasure to deal with. She made the process much easier. Gave me the facts without the additional pressure. More

by DL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Kautz
Nov 08, 2021 -

DCH Kay Honda responded

Hello DL, our team is pleased to know you enjoyed your experience here at DCH Kay Honda with our team member, Madison! We truly appreciate your business and hope to see you back for any future needs.

November 07, 2021

Response before buying the vehicle and after are not the same. Had to make multiple calls to ask for any clarification. More

by Mallesh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Arcila, Madison Kautz, Karen Giron
Nov 09, 2021 -

DCH Kay Honda responded

Hi Mallesh, I’m sorry to learn of the level of communication you received following your vehicle purchase and would like to apologize on behalf of our team. I can assure you your business is still of upmost importance to us and hope you will reach out to me directly if you have any continued questions or concerns. 908-812-7666 Ruben Arcila Assistant General Manager

Nov 10, 2021 -

Mallesh responded

Thank you dear Ruben for your response. Unfortunately except you and one of your inter sales team (Karin), the main sales team I dealt with hardly responded inspite leaving voice message after repeated calls. As I said before, irrespective of their financial status, color, race, every customer after buying a Car should leave your showroom with a smile. Though DCH says - “Delivering Custome Happiness” but I felt you need team who can show the same kind of human touch, patience and respect for customers, as you do. Thanks and regards.

November 07, 2021

Madison is a very competent salesperson,and polite This Madison is a very competent salesperson,and polite This was our fourth purchase from Dch Kay we were hoping for better negotiations on a new accor More

by Mschaffer704
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Kautz
Nov 08, 2021 -

DCH Kay Honda responded

Hello, thank you for this kind review of our team member, Madison, here at DCH Kay Honda. Our team would like to thank you for your loyalty to our location over your past 4 vehicle purchases and wish you many new memories made in your new Honda Accord. Please don't hesitate to reach out should any future needs arise, we are happy to help!

November 06, 2021

outstanding superior service, terrific people, fair and considerate. I have dealt with 4 other Honda dealerships in person and none was as customer oriented as this dealership. They wanted to keep you a H More

by louissceusi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Little 5 star
Nov 08, 2021 -

DCH Kay Honda responded

Hi Louis, thank you for this kind review. We are pleased to know our team provided you with a fair and considerate car buying experience here at DCH Kay Honda. We hope you will consider reaching out to us in the future, as we are happy to help!

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