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DCH Kay Honda

Eatontown, NJ

4.8
10,757 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 10,757 reviews

May 18, 2024

The people are very friendly and the service is very thorough. The amount of time it took was more than expected; nearly 3 hours for an oil change and mud flaps while waiting is extensive. More

by NUNOALCINASANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mickey and our team met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

May 18, 2024

This dealership is very nice and professional from top to bottom. Scott Wendling was very patient with me through the entire purchasing process, and he helped me land in a car that I love and hope to drive f More

by giannifiore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

DCH Kay Honda responded

Gianni, We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Lyttle General Sales Manager

May 18, 2024

I recently purchased a certified used car from DCH Kay Honda and had an outstanding experience. From the moment I walked in, the staff was welcoming and attentive. They guided me through their extensive i More

by ashish1104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond, Connor Smith, Jessica Villamena
May 20, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Michael Lyttle General Sales Manager

May 18, 2024

Had the pleasure of purchasing a Honda at DCH Kay Honda and the experience was nothing short of outstanding from start to finish the process was professional More

by KHOURTNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Redwood, Devin McQuade, Connor Smith
May 20, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Michael Lyttle General Sales Manager

May 17, 2024

I couldn’t be happier with this dealership. Mick Hughes is the best! He is the utmost professional to work with. I would highly recommend him as well as DCH Honda to all of my relatives and fr More

by WAYNEANDMARY419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

DCH Kay Honda responded

Wayne and Mary, Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 17, 2024

They need to improve scheduling. I waited an hour before they even checked my car. More

by mdigirolamo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

May 17, 2024

Will never come back. . been a customer for years. Car was in better shape when I checked in than when I left. Attitude was “ nothing we can do. “. Estimate was astronomica More

by Peterr732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Raymond
May 23, 2024 -

DCH Kay Honda responded

Peter, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Kallok Service Director

May 17, 2024

Joe Budner is an excellent Service Advisor and helped expedite the service. I highly recommend you work with Joe when you visit for service. More

by NJSATISFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Joseph and our team were able to help, and we hope to see you again! Ken Kallok Service Director

May 17, 2024

Thank you for Excellent service! Good quality all around ….. not much more to say here. More

by PGOKHALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
May 19, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

May 17, 2024

Service department is the best. They keep me informed with updates and get me in and out as quickly as possible. More

by Anthony DeVito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin McQuade
May 19, 2024 -

DCH Kay Honda responded

Anthony, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

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