DCH Kay Honda

Customer service Ayssia and Raymond were amazing to work with ! Nothing but professional, honest , and great people ! Definitely recommend buy there !! Happy holidays to all !! with ! Nothing but professional, honest , and great people ! Definitely recommend buy there !! Happy holidays to all !! More

Awesome Experience! I was looking for used cars through my bank's website. DCH Kay Honda popped up with the car that I had been looking for. I was able to make an appoi I was looking for used cars through my bank's website. DCH Kay Honda popped up with the car that I had been looking for. I was able to make an appointment for the following evening to see and test drive it. Around 2 pm the next day, I received a call to confirm the car was still available and they were getting it ready for me to see. I drove an hour and a half to see this car. I was greeted by the receptionist and my sales person, Scott. Scott was very helpful and professional. Him and Pat were able to beat my bank's interest rate and get me a good deal on my car. They were able to get the monthly payments that I wanted as well! Overall, very happy with my experience and definitely recommend it to anyone! More

Purchase of New 2020 Odyssey EX-L Everyone was extremely polite. Got the price below invoice that I wanted. Lower than quotes from Honda Universe and Honda Freehold in the area. Thi Everyone was extremely polite. Got the price below invoice that I wanted. Lower than quotes from Honda Universe and Honda Freehold in the area. This was the 2nd Odyssey I had bought at your dealership. Bought a 2012 Odyssey EX-L here as well. I also bought an Accord here in 2015. My only disappointment was; The two cars that I bought here and the first Odyssey EX-L (2002) which I bought at Freehold Honda all came with Michelin Tires at no extra charge. Even when in the case of the '12 Odyssey and "15 Accord the new cars came originally with Bridgestones on the cars. Which are decent tires that should be mounted on the trim levels of the models I bought. I asked on those occasions if I could have Michelins instead and that was no problem. They were provided. This time on the 2020 Odyssey EX-L I bought were a much cheaper version of Firestones considerably of less quality than either Bridgestones or Michelins. This is an EX-L trim Odyssey priced at MSRP $37,960.00. I asked if I could have Michelins put on the car and was told only if I paid extra for the tires. I thought at least I would be offered Bridgestones at no extra charge. I asked. Was told no to that as well without paying extra. So I wound up paying an extra $700 for four Michelins (Which would have cost about $880 if I got them without buying a new car). So I at least knocked a few dollars off the retail price. I went out into the dealer lot as a '20 Odyssey Elite Trim was out on the lot to see what tires came with that trim. It had Bridgestones. So it seemed Honda the company, not the dealership, has chosen to put much lower quality tires on what I consider also a higher end trim of the EX-L Odysseys now. And there was no getting better quality tires without paying extra for them. Guess you gotta spend more than $40K on a new car to get good quality tires on Odysseys. That was not the case with the other Odysseys and Accord I bought in past years. So that was my only disappointment in this deal. And this was a straight cash deal, no financing. Otherwise everything else was fine, and everyone was extremely polite and friendly. So I give four stars on my rating since I felt i should have been able to at least get bridgestone quality tires on the new Odyssey without paying extra. And in the ol' days one could even get Michelins..... More

Of all of the people I have interfaced with at DCH Kay Honda over the last 12 years, MaryCae Vignolini has been the most helpful. MaryCae has great communication skills and I will suggest potential custo Honda over the last 12 years, MaryCae Vignolini has been the most helpful. MaryCae has great communication skills and I will suggest potential customers to contact her. More

I visited other Honda Dealerships but came back to Kay Honda This is my 3rd Honda and my second at this dealership. From the Sales team to the finance and management team everyone is considerate, knowledgeable This is my 3rd Honda and my second at this dealership. From the Sales team to the finance and management team everyone is considerate, knowledgeable and efficient. They satisfied all my requests and made the shopping experience a pleasure. More

Most painless car purchase I have ever had from start to finish. I would recommend this dealership to anyone looking for a new honda vehicle finish. I would recommend this dealership to anyone looking for a new honda vehicle More

Buying a new car takes a lot of work and search for the right car and the right place to buy. With Mr.Nader All that was at ease. He explained everything in detail even offers that was out there from o right car and the right place to buy. With Mr.Nader All that was at ease. He explained everything in detail even offers that was out there from other sellers around the country. He was able to pin point all pros and cons. I have gotten the best deal and the right car the fits my needs. See Mr.Awad if you are looking for an excellent fair deal. Thank you Nader More

Regular service Service at DCH Kay Honda has always been excellent. I can always rely on the service team to give me honest assessments of what needs to be done. Service at DCH Kay Honda has always been excellent. I can always rely on the service team to give me honest assessments of what needs to be done. More

Long time / multiple Honda owner. Always good service , have been coming here for years. Close by and with appointments, never have to wait too long have been coming here for years. Close by and with appointments, never have to wait too long More

Very good customer service The issue I had with my vehicle was addressed in a timely manner. The service department was very friendly. My problem was resolved in a timely manner The issue I had with my vehicle was addressed in a timely manner. The service department was very friendly. My problem was resolved in a timely manner. More