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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,198 Reviews
Call Service Center (866) 906-6238

1,198 Reviews of DCH Kay Honda - Service Center

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April 21, 2024

Easy to schedule an appointment, text reminders to keep you up to date. Good service, performed on time. More

by josephz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

DCH Kay Honda responded

Joseph, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 21, 2024

Service was done quickly and Tiffany was great keeping me informed. It was easy to get a convenient appointment. More

by JCG3043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. Tiffany and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 20, 2024

Terrible experience, service told me I had a dead battery on a brand new vehicle that suddenly wasn’t dead anymore More

by ERIC.F.COTTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

DCH Kay Honda responded

Eric, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

April 20, 2024

Tiffany was very good. I had questions about my services and she explained them to me. Also, I don’t remember her name but the woman that I paid for my car services was More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

DCH Kay Honda responded

Marcia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

April 20, 2024

Sean Goldman our salesman was knowledgeable on the cars we were looking at. He was very accommodating and friendly and now I am recommending him and DCH Kay Honda to everyone. More

by GEROREX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Goldman
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Apr 22, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that Sean had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 19, 2024

On time smooth check in kept me up to date by text from the mechanic More

by MlCKC232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mick, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 19, 2024

I have been a customer for around 14 years or so . Everyone goes above and beyond. I'm very trusting of everyone there and appreciate that's why zi continue to be a customer and tell others More

by Scottotobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 19, 2024

Tiffany was great and quick and assisted me with a ride share to get to work and pick me up from work. She assisted me with a smile the whole entire time More

by JDEJESUS3077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

April 19, 2024

The service is excellent. Mr. Justine explained each service I requested. He gave me a ride (uber) also new for me. More

by Sqr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 19, 2024

Hit and miss depending on who you get. Also it seems I have to leave the car all the time waiting for a tech?? More

by NICKMARIINELLO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

DCH Kay Honda responded

Nick, We appreciate your business. We'd like to know more about your visit and where you feel we can improve. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ken Kallok Service Director

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