DCH Kay Honda - Service Center

Oil change but we “didn’t torque the drain plug”. Let’s order a replacement faulty seat belt for you but 2 weeks later we will replace a different one that worked just fine Do I need to write more Let’s order a replacement faulty seat belt for you but 2 weeks later we will replace a different one that worked just fine Do I need to write more of an explanation? Maybe a few more wasted days off from work taking my car for service? More

Fast service. Sales are very pressed to make sales. Which is annoying. Good inventory of cars. Sales are very pressed to make sales. Which is annoying. Good inventory of cars. More

Tiffany was very responsive and helpful with diagnosing the problem and contacting Honda about the problem that stemmed from the factory the problem and contacting Honda about the problem that stemmed from the factory More

Justin and the team were excellent, yet again, while servicing my vehicle. I needed a tire repair, and was quite impressed with the professionalism and care I was met with. servicing my vehicle. I needed a tire repair, and was quite impressed with the professionalism and care I was met with. More

First visit I waited 3 hrs to find out that the part had to be ordered. Then I was told your marching pu my new car alignment is off. The 2nd time I went to get the rearview mirror replaced for a 2nd time. to be ordered. Then I was told your marching pu my new car alignment is off. The 2nd time I went to get the rearview mirror replaced for a 2nd time. They never adjusted my oil change so now the light is coming on for maintenance again. If this isn’t enough for a brand new car. I was promised free oil changes for the life of the lease. No one recorded that. So when I sw the financial advisor. He gave me 4 oil changes for the 3 yr lease. Not acceptable More

Casy was helpful and professional in helping me with a repair. She spoke with her manager regarding a warranty issue and she was able to take care of me. repair. She spoke with her manager regarding a warranty issue and she was able to take care of me. More

Had my car serviced 7/7/25. Macey Mcallister was my service advisor. It was a very busy day but Macey got me out in 2 hrs, not bad. This was my first time with Macey. I she's th Macey Mcallister was my service advisor. It was a very busy day but Macey got me out in 2 hrs, not bad. This was my first time with Macey. I she's there next time. Very friendly and kept me informed. More

Tiffany was great as usually. Answered all my question and concerns. Best of all, the car was finished before it was promised. Answered all my question and concerns. Best of all, the car was finished before it was promised. More

Very easy and excellent service with my extended warranty I would highly recommend .Justin was very helpful I would highly recommend .Justin was very helpful More

I am very happy taking my car to Honda. I also enjoy the quiet time there as im always so busy. They have coffee, tea and snacks if youre going to be there a while. They explain everything I also enjoy the quiet time there as im always so busy. They have coffee, tea and snacks if youre going to be there a while. They explain everything thoroughly so that you know what had to be done. Then they do their 15 point check and you find out what else your car needs at the time or in the near future. Everyone is friendly. A Honday can get up to 300,000 miles as long as you take care of it! More