Back

DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,348 Reviews

1,348 Reviews of DCH Kay Honda - Service Center

Sort by
July 09, 2025

Very easy and excellent service with my extended warranty I would highly recommend .Justin was very helpful More

by DHV815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

July 09, 2025

First visit I waited 3 hrs to find out that the part had to be ordered. Then I was told your marching pu my new car alignment is off. The 2nd time I went to get the rearview mirror replaced for a 2nd time. More

by Meredith.krausse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Furslew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

DCH Kay Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

July 08, 2025

I am very happy taking my car to Honda. I also enjoy the quiet time there as im always so busy. They have coffee, tea and snacks if youre going to be there a while. They explain everything More

by Cynthiabrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calaise Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

July 07, 2025

1st time waited 3 hrs and left with no rearview mirror which isn't legal to drive like that. They had to order the part I should have been given a rental car More

by Meredith.krausse
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Jul 10, 2025 -

DCH Kay Honda responded

Providing a positive experience is our top priority, Meredith, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

July 07, 2025

It was great I had a time of my life the people the are great Tiffany Is The Best More

by blackasbury9120
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Jul 07, 2025 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

July 07, 2025

They've improved greatly on wait time. Cut back from a 2 hour wait, to a one hour wait More

by iworles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

July 06, 2025

Everyone at DCH Kay Honda had always been accommodating, patient and realiable. Always been happy with the service they provide. They let you know the cost first and keep you posted on the activity of the v More

by smgarces1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

July 05, 2025

It was my first service at Honda and I had excellent service🌹thanks so much More

by Carmen Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

July 05, 2025

Macey was extremely helpful when it came to reviewing the outcome of my service check. More

by KAITCERRUTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey
Jul 05, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

July 05, 2025

The service advisor was one of the best I’ve had since coming to get service done on my Honda, I had questions about previous services done to the vehicle prior to my purchase, very patiently he when ove More

by RCICALESE42
Recommend Dealer
Yes
Employees Worked With
William Carp
Jul 05, 2025 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

...
4
...