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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,231 Reviews

1,231 Reviews of DCH Kay Honda - Service Center

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May 14, 2025

The dealership was responsive and courteous. It was easy to set up for service. The people, especially Jacob, were very helpful and kind. More

by LUTFUR.OF.NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Link, Jacob
May 14, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

May 14, 2025

Prompt, business atmosphere dealership. The people attend to your needs and recommends best to your vehicle. More

by beaabie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

DCH Kay Honda responded

It's great to hear that Tiffany and Justin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

May 13, 2025

Clean waiting area, Friendly and attentive and service representative has good communication skills. Will go back More

by SARRINIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

May 10, 2025

I was told I needed an alignment and that it was critical. I had just had the car aligned elsewhere, so I took it back there and they said it was barely out. Frustrated that it was listed as critica More

by honda16
Recommend Dealer
Yes
May 11, 2025 -

DCH Kay Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

May 10, 2025

Good quality work, usually very professional, but wasn't happy you tried to push a differential oil change on me at 8400 miles More

by honda16
Recommend Dealer
Yes
May 11, 2025 -

DCH Kay Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

May 10, 2025

Service Advisor Joe was tremendous and knowledgeable pleasure to speak to thank you Joe for your help More

by jfwl827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

May 10, 2025

Tiffany in the service department is a 5 star employee. She took care of two issues we had with the used Mini Cooper we bought from DCH right away. She kept us informed of the progress and had us back on t More

by michaeljgoldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny O'Beirne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

DCH Kay Honda responded

Michael, thank you! Tiffany and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 10, 2025

Jacob was my service provider and from start to finish a perfect experience Thank you More

by Deb_brennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene scheduled appointment. Very pleasant and efficient
May 11, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 09, 2025

Service and staff were very courteous and helpful. They accommodated a convenient appointment and took me right away More

by dvolpetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

May 08, 2025

Prompt and professional service as always and always appreciated. I got my appointment scheduled right away and was out in under 2 hours More

by mikey218
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

DCH Kay Honda responded

Mikey, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

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