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This rating includes all service center reviews, with more weight given to recent reviews.
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1,254 Reviews of DCH Kay Honda - Service Center
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October 30, 2020
I've been a customer of DCH for many years now, and they are always respectful, knowledgeable, and great to work with. Their service department is excellent, and they are honest with regards to what needs are always respectful, knowledgeable, and great to work with. Their service department is excellent, and they are honest with regards to what needs to be done during your appointments. More
by jthomas711
October 29, 2020
Tiffany was excellent customer service representatives very professional and friendly.Service was great experience thank you Javier Ramos Rebecca Ramos Honda sport great car thank you very professional and friendly.Service was great experience thank you Javier Ramos Rebecca Ramos Honda sport great car thank you More
by Ramosjr
Employees Worked With
October 28, 2020
Russell was very professional. He handled my service request quickly and efficiently. He was strait forward with his recommendatios for service. In future visits I would like to deal with Russell. request quickly and efficiently. He was strait forward with his recommendatios for service. In future visits I would like to deal with Russell. More
by Cmonman
Employees Worked With
Russell Wall
October 28, 2020
Russell was very courteous and explained the details of the performed service and took the time to answer my questions. His friendly attitude greatly contributed to my positive experience at DCH Honda. the performed service and took the time to answer my questions. His friendly attitude greatly contributed to my positive experience at DCH Honda. More
by Lili
Employees Worked With
Russell Wall
October 27, 2020
Very friendly and helpful employees I would recommend this place to everyone I know. Andrew helped me out he was a great person to work with. this place to everyone I know. Andrew helped me out he was a great person to work with. More
by tsoutelo
Employees Worked With
Andrew Fernandez
October 27, 2020
There should be at least 3 more stars for Tiffany! She truly is an asset to DCH Honda and has most definitely delivered HAPPINESS FOR ME! She was honestly sympathetic to my situation and put me at ease. T truly is an asset to DCH Honda and has most definitely delivered HAPPINESS FOR ME! She was honestly sympathetic to my situation and put me at ease. Then to add two amazing technicians to the equation (Reginald And Dan), I could not shave asked for more. Awesome crew! I haven’t had good experiences in the past year and a half but this one experience made up for it. This crew is worth their weight in gold. More
by Happy Customer Now!
September 30, 2020
I wouldn't service my vehicle anywhere else! When I come to Kay, I know I'm in great hands. My car is serviced expeditiously and the staff are friendly and responsive. to Kay, I know I'm in great hands. My car is serviced expeditiously and the staff are friendly and responsive. More
by japeralta
Employees Worked With
September 29, 2020
I was taken immediately and waited less than an hour. All was fixed when I left!! I sat outside and felt safe. Would have given 5 stars if the young man who helped me did not keep saying that his mask All was fixed when I left!! I sat outside and felt safe. Would have given 5 stars if the young man who helped me did not keep saying that his mask was pulled down under his nose by his beard!! More
by ilona1
Employees Worked With
I do not know anyone's name. Sorry
August 26, 2020
Excellent! I had the misfortune of having a piece of road debris get kicked up from highway & onto the windshield & roof of my 2019 Honda Pilot. Busted windshield, smashed out sunroof & body damage. Insuranc debris get kicked up from highway & onto the windshield & roof of my 2019 Honda Pilot. Busted windshield, smashed out sunroof & body damage. Insurance would only cover after market replacement parts. DCH Kay Honda Mgr Mike Lyttle put me in contact with Service Mgr Mickey Hughes. He worked with me and my insurance company to get my car back on the road quickly. He only used Honda OEM replacement parts. Work was excellent! Final cost was fair. Thank you Mickey Hughes for the getting my car back in service in perfect condition! More
by RS212
Employees Worked With
July 22, 2020
My tire was punctured. Arnaud Kegbe immediately replied and instructed me on next steps. The next morning Carl Brodbeck fixed my tire quickly and my car was dropped off to me! Such professionalism and time and instructed me on next steps. The next morning Carl Brodbeck fixed my tire quickly and my car was dropped off to me! Such professionalism and timeliness from both of these gentlemen! I am so pleased with the service on my vehicle and their customer service! I highly recommend! More
by CHAMERRA
