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DCH Paramus Honda

Paramus, NJ

4.9
5,296 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,296 reviews

June 25, 2022

Denni Estrada is a great Sales consultant because of the way he explained the deals towards a vehicle. I am now a very pleased customer. Thank you DCH. More

by Rosmely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Denni!

June 25, 2022

Great dealership! Recently did a lease buy out and worked with Osvandy Arias and Carlos Gonzalez, they were both very polite, knowledgeable, patient and friendly. They More

by d.sherengo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osvandy Arias
Jun 27, 2022 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

June 24, 2022

I just want to say DCH Paramus Honda, is the best dealership I’ve ever been too. The help you receive from their staff is out of this world. But, my favorite experience had to be my salesman, Gustav More

by a.estrellaliranzo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Portillo
Jun 27, 2022 -

DCH Paramus Honda responded

Angelica, we can't thank you enough for your kind words! We're so happy Gustavo could assist you and provide you with excellent service. We hope you love driving around in your 2021 Honda HRV and we look forward to working with you again in the future!

June 24, 2022

I and my hubbie just leased an accord through David kim and I’ve known him more than 6years now. I can truly recommend him to everyone considering Honda. He is hassle free, honest and very caring person. I More

by janine.lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with David! It sounds like he was able to assist you and make your experience a memorable one. We look forward to working with you again in the future!

June 23, 2022

Excellent service wonderful people , always a pleasure doing business with them . Have come here for 12 years. More

by mbaker0705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

DCH Paramus Honda responded

Thank you for your kind words and your loyalty to our dealership over the years!

June 22, 2022

Friendly Ginuwine and upfront honest polite and right up to the point I will recommend him to the others More

by Afayee 32@ g mail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunil Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Opoku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

June 22, 2022

Abel Fermin was very helpful today. . great customer service.. made us feel very at ease wit our decision today More

by Janiceyearwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Abel!

June 21, 2022

Definitely in love with my new Honda Pilot thanks, Marc Garcia for the great service!!! More

by frannymedina67
Recommend Dealer
Yes
Employees Worked With
Marc Garcia
Jun 21, 2022 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! We hope you love driving around in your new Honda Pilot!

June 21, 2022

Very great dealership thank you kay mercado and jerrod hurley for your assistance on a great price, she also helped my friend with getting a car when he didn’t believe he’d qualify but we both did thanks More

by Theogtank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with us!

June 21, 2022

I repaired the car, and they never returned the money from the diagnosis, They are robbers, the car enters well and comes out with other damage. and on top of that I had to return because a piece was m More

by miarenas9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jovany Balarezo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli feria, Osvandy Arias
Jun 21, 2022 -

DCH Paramus Honda responded

We thank you for taking the time to provide your feedback. Upon further review, the employees that you have tagged to this review were not involved in your recent service visit. As discussed, while you were present at our dealership, the diagnosis fee was applied to your repairs. We strive for excellence and would appreciate the opportunity to discuss your concerns further. Please contact us 201.518.2007 at your earliest convenience.

Jun 22, 2022 -

miarenas9 responded

service advisor Eli Feria, It was very clear that I did not receive any discount and I paid with my card without any complaint, then I asked to speak with the manager and he replied that he has a rest on Saturdays, I insisted and by magic he appeared. That's why I ask for my Money back for diagnostic, which I paid with another card of $ 186.59, you are not honest, just to take customers to the cashier and pay !!!!!!!

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