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DCH Paramus Honda

Paramus, NJ

4.9
5,352 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,352 reviews

June 23, 2022

Excellent service wonderful people , always a pleasure doing business with them . Have come here for 12 years. More

by mbaker0705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

DCH Paramus Honda responded

Thank you for your kind words and your loyalty to our dealership over the years!

June 22, 2022

Friendly Ginuwine and upfront honest polite and right up to the point I will recommend him to the others More

by Afayee 32@ g mail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunil Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Opoku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

June 22, 2022

Abel Fermin was very helpful today. . great customer service.. made us feel very at ease wit our decision today More

by Janiceyearwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Abel!

June 21, 2022

Very great dealership thank you kay mercado and jerrod hurley for your assistance on a great price, she also helped my friend with getting a car when he didn’t believe he’d qualify but we both did thanks More

by Theogtank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with us!

June 21, 2022

I repaired the car, and they never returned the money from the diagnosis, They are robbers, the car enters well and comes out with other damage. and on top of that I had to return because a piece was m More

by miarenas9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jovany Balarezo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli feria, Osvandy Arias
Jun 21, 2022 -

DCH Paramus Honda responded

We thank you for taking the time to provide your feedback. Upon further review, the employees that you have tagged to this review were not involved in your recent service visit. As discussed, while you were present at our dealership, the diagnosis fee was applied to your repairs. We strive for excellence and would appreciate the opportunity to discuss your concerns further. Please contact us 201.518.2007 at your earliest convenience.

Jun 22, 2022 -

miarenas9 responded

service advisor Eli Feria, It was very clear that I did not receive any discount and I paid with my card without any complaint, then I asked to speak with the manager and he replied that he has a rest on Saturdays, I insisted and by magic he appeared. That's why I ask for my Money back for diagnostic, which I paid with another card of $ 186.59, you are not honest, just to take customers to the cashier and pay !!!!!!!

June 21, 2022

Definitely in love with my new Honda Pilot thanks, Marc Garcia for the great service!!! More

by frannymedina67
Recommend Dealer
Yes
Employees Worked With
Marc Garcia
Jun 21, 2022 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! We hope you love driving around in your new Honda Pilot!

June 20, 2022

Went into Paramus Honda to refinance my moms vehicle under my name and it was a decent process kay was very helpful and had great customer service through out the whole process. I would recommend Kay to More

by Kennisacosta29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay mercado
Jun 21, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Kay! We're so happy we could assist you and make your experience a memorable one.

June 18, 2022

Kay mercado is amazing she assisted me with my vehicle purchase as well as my brothers! Thank you so much KAY MERCADO and Dch Paramus Honda !! I love my black accord! Great service More

by yelmisperez12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay mercado
Jun 20, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Kay!

Jun 20, 2022 -

yelmisperez12 responded

My pleasure ❤️ The service was fantastic

June 18, 2022

Bought a car from Dch Paramus Honda and it was a fast and easy experience , got a can of orange juice while I waited and got approved with no hassle because I came prepared thank you so much Kay Mercado for More

by Jjersonperez94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay mercado
Jun 20, 2022 -

DCH Paramus Honda responded

Jerson, thank you for the positive recommendation! We're so happy Kay could assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again in the future!

June 17, 2022

John Tavarez was very helpful. We got our 2 vehicle a Civic SI 2022 with him. Very good deal and good service. More

by Sheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with John!

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