Another Amazing Experience – My 3rd Car from DCH Paramus
Honda!
I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change
Honda!
I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change on my 2024 Honda HR-V Sport AWD in Milano Red — a car I lovingly kept in pristine, like-new condition, with only 3,000 miles after 17 months. It was always hand-washed and detailed by me, accessorized inside and out, and parked safely in my driveway.
To my delight, Chong Lee provided a great quote that included added accessories and a fair trade-in difference. The transition was seamless, thanks to the wonderful Kay Mercado, who handled everything with warmth and professionalism. Kay is smart, efficient, and ensured I left the same day with my new 2025 HR-V Sport AWD — same bold Milano Red, same features, and the same exterior accessories ordered.
A special thanks to the gentleman in the service waiting area named Darren Lenino who kindly asked if anyone needed anything. I inquired about my car, and he immediately connected me with a sales consultant. Without his help, none of this would’ve been possible — his thoughtful assistance set everything in motion.
This is the perfect car for me, and I couldn’t be happier with the service, honesty, and overall experience. I’ll be sharing photos of my new ride soon!
Thank you again, DCH Paramus Honda — you truly have a loyal customer for life!
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by RosaMaria
Jun 27, 2025 -
DCH Paramus Honda responded
RosaMaria, it is a delight to hear about your wonderful experience with Chong Lee, Kay Mercado, and Darren Lenino at DCH Paramus Honda! It's fantastic that everything went smoothly for you. Enjoy every moment in your new 2025 HR-V Sport AWD!
It was quick i was in and out with the best experience
you could ever ask for
you could ever ask for
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by Kye.defreese
Dec 03, 2024 -
DCH Paramus Honda responded
We love hearing that, Kye. We're so glad you had a great experience with us, and the DCH Paramus Honda team is here to help you with anything else in the future! Safe travels!
Kimberly Mercado helped us with all our needs.
She was very knowledgeable and accommodating and answered any questions we had. Would definitely buy again from her….
She was very knowledgeable and accommodating and answered any questions we had. Would definitely buy again from her….
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by mnedswick
Nov 19, 2024 -
DCH Paramus Honda responded
Thank you for the five stars! It's wonderful to hear that Kimberly provided such knowledgeable and accommodating service at DCH Paramus Honda. Thank you for sharing your experience, and we look forward to assisting you again in the future!
Excelente atención, muy pacientes y mucha amabilidad.
10 de 10. Lo recon daría a mis amigos y familiares.
10 de 10. Lo recon daría a mis amigos y familiares.
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by Yajely23
Sep 16, 2024 -
DCH Paramus Honda responded
Hola,
Gracias por la reseña. Nos alegra que su tiempo con nosotros haya sido una buena experiencia. Esperamos volver a verte pronto.
Very nice and helpful.
Fast service. They start help me as soon I got there
Fast service. They start help me as soon I got there
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by lulybun
Aug 12, 2024 -
DCH Paramus Honda responded
Assisting our guests as quickly as possible is a top-notch goal of ours! Thank you for sharing your experience at DCH Paramus Honda, and we look forward to providing you with five-star service again!
This is our 3rd time working with this dealership.
They were very easy to work with each time.
They were very easy to work with each time.
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by LStanton
Aug 05, 2024 -
DCH Paramus Honda responded
Thank you for taking the time to leave us a review, L. We appreciate you choosing DCH Paramus Honda for your automotive needs for the third time! It's great to know you found our team easy to work with. Travel safe and come see us again whenever we can next be of service.
I just loved the service.
The sale assistant named Mercado assisted me very well. Total service was just fabulous. They made my choice easier and gave me a good deal. Thanks.
The sale assistant named Mercado assisted me very well. Total service was just fabulous. They made my choice easier and gave me a good deal. Thanks.
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by ADIL
Jul 17, 2024 -
DCH Paramus Honda responded
Thank you for the five stars and for sharing your experience! It's great to hear that Mercado and the team at DCH Paramus Honda provided you with fabulous service and a great deal. We look forward to serving you again in the future. Enjoy your new ride!
I thought it was excellent, very good attention from the
reception to the farewell, the employees were super attentive, can’t complain, I loved it!
reception to the farewell, the employees were super attentive, can’t complain, I loved it!
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by Maria I Perez De Urena
Jan 12, 2024 -
DCH Paramus Honda responded
Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!
High quality standards and friendly staff great sevirce
very selections of cars very nice and clean
very selections of cars very nice and clean
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by Natasha
Jan 10, 2024 -
DCH Paramus Honda responded
Thank you for your feedback! We really appreciate your kind words.
Jan 10, 2024 -
Natasha responded
The entire experience was outstanding. Kay Mercado my sales rep was incredibly professional and made the whole process so easy. Even after the sale she call me and asked me how I much I like my car. She’s a wonderful person.
Nice experience , pleasant sales people.
Decent inventory. I would recommend this dealership for someone looking fgor a car
Decent inventory. I would recommend this dealership for someone looking fgor a car
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by ajfronzaglia
Aug 01, 2023 -
DCH Paramus Honda responded
Thank you for your feedback! We appreciate your kind words.