Kay Mercado

Another Amazing Experience – My 3rd Car from DCH Paramus Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change on my 2024 Honda HR-V Sport AWD in Milano Red — a car I lovingly kept in pristine, like-new condition, with only 3,000 miles after 17 months. It was always hand-washed and detailed by me, accessorized inside and out, and parked safely in my driveway. To my delight, Chong Lee provided a great quote that included added accessories and a fair trade-in difference. The transition was seamless, thanks to the wonderful Kay Mercado, who handled everything with warmth and professionalism. Kay is smart, efficient, and ensured I left the same day with my new 2025 HR-V Sport AWD — same bold Milano Red, same features, and the same exterior accessories ordered. A special thanks to the gentleman in the service waiting area named Darren Lenino who kindly asked if anyone needed anything. I inquired about my car, and he immediately connected me with a sales consultant. Without his help, none of this would’ve been possible — his thoughtful assistance set everything in motion. This is the perfect car for me, and I couldn’t be happier with the service, honesty, and overall experience. I’ll be sharing photos of my new ride soon! Thank you again, DCH Paramus Honda — you truly have a loyal customer for life! More

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It was quick i was in and out with the best experience you could ever ask for you could ever ask for More

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Kimberly Mercado helped us with all our needs. She was very knowledgeable and accommodating and answered any questions we had. Would definitely buy again from her…. She was very knowledgeable and accommodating and answered any questions we had. Would definitely buy again from her…. More

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Excelente atención, muy pacientes y mucha amabilidad. 10 de 10. Lo recon daría a mis amigos y familiares. 10 de 10. Lo recon daría a mis amigos y familiares. More

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Very nice and helpful. Fast service. They start help me as soon I got there Fast service. They start help me as soon I got there More

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This is our 3rd time working with this dealership. They were very easy to work with each time. They were very easy to work with each time. More

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I just loved the service. The sale assistant named Mercado assisted me very well. Total service was just fabulous. They made my choice easier and gave me a good deal. Thanks. The sale assistant named Mercado assisted me very well. Total service was just fabulous. They made my choice easier and gave me a good deal. Thanks. More

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I thought it was excellent, very good attention from the reception to the farewell, the employees were super attentive, can’t complain, I loved it! reception to the farewell, the employees were super attentive, can’t complain, I loved it! More

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High quality standards and friendly staff great sevirce very selections of cars very nice and clean very selections of cars very nice and clean More

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Nice experience , pleasant sales people. Decent inventory. I would recommend this dealership for someone looking fgor a car Decent inventory. I would recommend this dealership for someone looking fgor a car More

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