Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Paramus Honda
Paramus, NJ
5,295 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,295 reviews
November 11, 2020
Bought a preowned car today. Dennis was a dream to work with. I’ve purchased many cars before, both new and preowned, and this was by far the smoothest process ever. If you’re looking to buy a preowned car with. I’ve purchased many cars before, both new and preowned, and this was by far the smoothest process ever. If you’re looking to buy a preowned car, I highly recommend that you work with him! More
by Echoe325
Employees Worked With
November 09, 2020
I had the pleasure of dealing with Alex Bernabe and this is the 6th car he has helped my family get and it won’t be the last. He should be the standard at DCH Paramus Honda for all employees is the 6th car he has helped my family get and it won’t be the last. He should be the standard at DCH Paramus Honda for all employees More
by d_sicari
Employees Worked With
November 07, 2020
Jenny and Lenny Ramos are two great employees at the dealership. very professional and gives 5 star service to its customers. couldn't of had a better experience anywhere. love my new Honda I recommend dealership. very professional and gives 5 star service to its customers. couldn't of had a better experience anywhere. love my new Honda I recommend anyone to come here More
by migueltex94
November 06, 2020
Purchased a new 2020 CRV on 8/18/20. NY resident, and as of today 11/6/20 still haven't received our plates and registration. Totally unacceptable. You should avoid this place if you're an out of state purc of today 11/6/20 still haven't received our plates and registration. Totally unacceptable. You should avoid this place if you're an out of state purchase. First they blamed NY DMV, then said the company they use to obtain the plates had a death in the family (they never disclose a 3rd party would be handling this and at what cost). Then they said the company makes the plates and tell DMV what the number is (total B.S.) then recently they said the paperwork was submitted the 9th of last month. Wait, what? That's 10/9/20! Why did they wait 7 weeks? We've now made 2 car payments on a car we can't legally drive. They said if we get a ticket for driving without plates and registration they'd pay it. We what about our insurance going up and points against our license? Again, total B.S. I've asked numerous times for the company's name, what the tracking number is and DCH will not provide. Our next step is litigation or the NJ Attorney General. Avoid this place at all cost. More
by RAM031961
Employees Worked With
Marc Garcia
November 03, 2020
Thank you Alex B for putting me in my 4th Honda! Loving my new CRV! I always appreciate you making the process super easy and enjoyable. my new CRV! I always appreciate you making the process super easy and enjoyable. More
by Zette
November 01, 2020
Beware of these up-sellers! My 75+ year old mom took her 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking her key fob for a malfunction, DCH told her she needed new door locks at the cost of $1000+! She unfortunately said yes without consulting with me first. How dare you, DCH Paramus Honda, take advantage of a senior citizen living Social Security check to Social Security check! More
by George07601
Employees Worked With
Other Employees :
Bruce Laga
November 01, 2020
I have always had great experiences in getting cars from DCH Honda in Paramus. Their sales rep Alex Bernabe has never disappointed. I have visited several other dealerships and always come home to Honda. DCH Honda in Paramus. Their sales rep Alex Bernabe has never disappointed. I have visited several other dealerships and always come home to Honda. More
by Mycarcivic
October 31, 2020
My service advisor Natasha Nedd was very helpful and very professional. If I need any service in the future, I will ask for her personally. professional. If I need any service in the future, I will ask for her personally. More
by alex.przekupowski
Employees Worked With
October 29, 2020
My experience at DCH Paramus Honda was extremely satisfying. Dennis Estrada help me through the process of financing my first car he is the best. satisfying. Dennis Estrada help me through the process of financing my first car he is the best. More
by ivette.tiru62510
Employees Worked With
