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DCH Paramus Honda

Paramus, NJ

4.8
5,441 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,441 reviews

January 29, 2019

DCH #1 Mr. Adolfo very professional. My friends recommend him. Took his time to explain everything without been pushy make us feel like family DCH Paramus H More

by Vladlen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Marte
Jan 29, 2019 -

DCH Paramus Honda responded

Thank you for the five-star review! We are so glad to hear that Adolfo was professional and helpful during your experience! We look forward to seeing you here again in the future!

January 29, 2019

Best Purchase 2019 I was tired of my previous Car and the payments were too much. Dennis took the very best care of me. I was patient and very understanding of my situ More

by Soccer@24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Estrada
Jan 29, 2019 -

DCH Paramus Honda responded

Thank you for the five-star review! We are glad to hear that Dennis was able to assist you during your new purchase. We appreciate your kind feedback and look forward to servicing you again!

January 29, 2019

Super friendly Listened to my needs and wants. Super attentive and very professional I would definitely recommended this dealership to all my family and friends. Gre More

by Frances28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Mustafa, Danny Jackson
Jan 29, 2019 -

DCH Paramus Honda responded

Frances, thank you for the five-star review! We are glad to hear that our sales team was super attentive and professional! We appreciate the feedback and look forward to seeing you again!

January 29, 2019

Alex Bernabe We always come back to get our car from this dealership because of alex. He caters to our need and offer various options to help us make our decision More

by Olga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadi Saadeh, Jenssy Diaz
Jan 29, 2019 -

DCH Paramus Honda responded

Olga, thank you for the five-star review! It is a pleasure to know that you choose our dealership based off a wonderful experience with Alex! We truly appreciate your loyalty and business. We look forward to seeing you here again!

January 28, 2019

Amazing experience from kind, knowledge employees! Alex, Carlos and Mike were the best! They helped me decide on the best car for me! They got me the best price, the perfect car and the experience was More

by MylesJake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Reyes, Mike Swalha
Jan 28, 2019 -

DCH Paramus Honda responded

Myles, thank you for the five-star review! We are so glad to hear that each sales team member you worked with helped you decide on the best car for you! We are happy you had such a great experience and certainly look forward to servicing you again in the future! Enjoy your new Honda!

January 26, 2019

Amazing!!! The service at DCH Honda in Paramus is amazing! Our sales rep Manny was extremely helpful in helping me choose the right car for me. Highly reccommend More

by Khelewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mamoon "Manny" Muheidat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

DCH Paramus Honda responded

Thank you for the five-star review! We are pleased to know that the service you received was nothing short of amazing. We look forward to seeing you here again!

January 26, 2019

Great experience at Honda DCH From start finish we had a very nice experience with Honda DCH. As soon as we started looking Lisa Williams reached out to us and we felt comfortable More

by George Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadi Saadeh, Adolfo Marte
Jan 28, 2019 -

DCH Paramus Honda responded

George, thank you for the five-star review! We are so glad to hear that you had a wonderful experience from start to finish at our dealership. We are happy to hear that Lisa and Adolfo were able to get you into the vehicle you wanted! Congratulations on the new Honda, and we very much look forward to servicing you here again!

January 24, 2019

Worst serice ever, long waits The splashguard under my honda came off partially, so I and a friend took the othee corners off so it wouldnt scrape. My dealer back home he could re More

by cxpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

DCH Paramus Honda responded

Thanks for the feedback Christina, though we are a little confused at why you left such negative comments. I listened to your phone call where you made the appointment and you chose the time, we didn’t force you to come at dinner time? There was also no request by you, nor any offer by us to repair your vehicle for free. I am happy to share the audio. With that being said I am impressed how the service advisor went over the top to accommodate you, even though you have never been our customer, by offering to not charge you any labor and only the dealer cost of the necessary parts ($30 for the 8 clips) to re-install the part. You should be giving him a glowing review for being so nice. I don’t know why you would demand that we pay for your repairs, then bash us when we did nothing wrong. That is like going to a dentist for dental work, then when you have a toothache a couple days later you drive to a totally different dentist and demand that he work on your teeth for free.

January 24, 2019

DCH is the best We came here looking for a new car for my girlfriend and we have a great experience with Adolfo Marte showing cars that would be good for her. He is a More

by rvarcenio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Marte
Jan 24, 2019 -

DCH Paramus Honda responded

Thank you for the great review! We are glad to hear that Adolfo was able to assist you during your car shopping experience! We appreciate the kind words and look forward to seeing you again!

January 24, 2019

Buena experiencia Había venido anteriormente a solicitar un vehículo y en ese entonces mi crédito no estaba bueno y me atendió Adolfo Marte quien es un caballero muy a More

by Dania2376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adolfo Marte
Jan 25, 2019 -

DCH Paramus Honda responded

¡Gracias por compartir tu experiencia de cinco estrellas con nosotros! Nos alegra que Adolfo haya podido asistirte. Esperamos poder servirle de nuevo!

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