Frank Russo

The best place to buy a car. There’s no pressure, just honest sales people. Manny and CJ gave me a great deal. The follow up after the sales was very impressive as well. When it comes to service, Frank an honest sales people. Manny and CJ gave me a great deal. The follow up after the sales was very impressive as well. When it comes to service, Frank and Darren are tops in their field as well. More

Helpful 0

Report | Print

I live in NYC and always go to Frank Russo. Won’t go anywhere else! anywhere else! More

Helpful 0

Report | Print

Mr. Frank Russo is awesome. He was very courteous and professional. He answered all my questions with ease. Mr. Russo service customer skills is above and beyond professional. He answered all my questions with ease. Mr. Russo service customer skills is above and beyond More

Helpful 0

Report | Print

My association with DCH Paramus Honda is since 1998.I My association with DCH Paramus Honda is since 1998. I keep returning for an excellent customer care and service. Alex Bernabe (Sales Person) and CJ My association with DCH Paramus Honda is since 1998. I keep returning for an excellent customer care and service. Alex Bernabe (Sales Person) and CJ Slitas (Manager) are great. More

Helpful 0

Report | Print

Beware of these up-sellers! My 75+ year old mom took her 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking her key fob for a malfunction, DCH told her she needed new door locks at the cost of $1000+! She unfortunately said yes without consulting with me first. How dare you, DCH Paramus Honda, take advantage of a senior citizen living Social Security check to Social Security check! More

Helpful 3

Report | Print

Frank Russo jr. is the very best I truly trust him with my car customer service is outstanding he took very great care of my car thanks Frank my car customer service is outstanding he took very great care of my car thanks Frank More

Helpful 1

Report | Print

Happy I am happy for the eight times with this dealership, sales people,service people and financial people do their best offert to satisfy the customer. I am happy for the eight times with this dealership, sales people,service people and financial people do their best offert to satisfy the customer. More

Helpful 0

Report | Print

Worst serice ever, long waits The splashguard under my honda came off partially, so I and a friend took the othee corners off so it wouldnt scrape. My dealer back home he could re The splashguard under my honda came off partially, so I and a friend took the othee corners off so it wouldnt scrape. My dealer back home he could reattach it as a courtesy, butI just moved and asked this local dealer forhelp with it. Theysaid no problem and bookedan appointment. Big mistake. Made me waut 2 hrs, during dinner time no less, and wouldhave made me wait longer had I not bugged them twice. They then tried to charge me $30 to reattach it, as if making me wait until the end of the night would make me willing to pay them money for this. They could have won a new customer but this nonsense cost them my business for life. More

Helpful 1

Report | Print

Recently purchased a 2018 Honda Accord Touring 2.0T Three weeks ago I purchased a new 2018 Honda Accord Touring 2.0T at DCH Paramus Honda. This is the third new vehicle that I have purchased at DCH Pa Three weeks ago I purchased a new 2018 Honda Accord Touring 2.0T at DCH Paramus Honda. This is the third new vehicle that I have purchased at DCH Paramus Honda since 2010. The week before my purchase, my salesman, Adolfo Marte, took the time (hours) to show me the model configurations and colors in which I was most interested. That was most important to me. It is also why I went back to him when I finally decided to purchase. While car dealing is never considered a pleasure, the pricing that I was given on the new car was more than fair, actually outstanding. I was also given a fair trade-in on my 2013 Honda Coupe. I also service my cars at DCH Paramus Honda and the pricing and value is excellent. The work is always done correctly and any small issues are handled immediately, without complaint. So, in conclusion, I am very satisfied with my purchase, the salesman that sold the car to me and the service that I receive at DCH. I am completely satisfied with both my new Honda and my older 2015 Crosstour, also purchased there. More

Helpful 0

Report | Print

Fast and honest Alex was very helpful and upfront with any questions that we had. We had not trouble with anything and we were very happy with the experience. Alex was very helpful and upfront with any questions that we had. We had not trouble with anything and we were very happy with the experience. More

Helpful 0

Report | Print