Frank Russo
Frank Russo at DCH Paramus Honda

Frank Russo

Service

DCH Paramus Honda

120 NJ-4
Paramus, NJ 07652

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Frank Russo

June 17, 2025

Dealership Rating
Employee Rating

Excellent experience. Always expert service and they keep you up to date with all the details on your purchase. More

by markinglives
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2025

DCH Paramus Honda responded

We're happy to hear about your excellent experience with DCH Paramus Honda! Our team is committed to providing expert service and keeping you informed every step of the way. Thank you for choosing us!

May 17, 2025

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Employee Rating

Frank is very professional and very knowledgeable. He never disappoints to diagnose problems correctly and in a timely fashion. I’d recommend this dealership and service department to anyone looking f More

by goompster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

DCH Paramus Honda responded

We're glad to hear that Frank provided such a professional and knowledgeable experience at DCH Paramus Honda. Thank you for recommending our dealership and service department, we truly appreciate your support!

April 26, 2025

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Employee Rating

Very Good Salesman showed me what I needed to see with the car took his time More

by KizzyColston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Gonzalez

Apr 29, 2025

DCH Paramus Honda responded

We always strive to provide thorough and informative service, and it is great to see this was consistent with your recent visit to DCH Paramus Honda. Thank you for sharing this shining review, and come again soon!

March 01, 2025

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Employee Rating

Very caring employees and they made me feel like I was a very important person. I will always go back to Paramus Honda More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

DCH Paramus Honda responded

Nothing makes us happier than seeing a valued guest leave satisfied with their experience, Annie. Thank you for taking the time to leave us such a thoughtful review here at DCH Paramus Honda. We truly appreciate your support and look forward to working with you in the future!

February 12, 2025

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Great service …Great patience… made sure I was happy with what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. More

by Coachriley04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

DCH Paramus Honda responded

Thanks a million! We appreciate your positive feedback and look forward to your next visit at DCH Paramus Honda!

October 17, 2024

Dealership Rating
Employee Rating

Today we had our car serviced at DCH Paramus Honda. Frank Russo was our technician, I am very pleased with the service provided. He took care of all the necessary problems and let us know what we neede More

by raoul_bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

DCH Paramus Honda responded

Thank you for sharing your experience, Raoul! We're happy to hear that Frank provided excellent service during your visit with us at DCH Paramus Honda. We look forward to assisting with any future car needs!

June 20, 2024

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Employee Rating

Great service as always! Frank Russo is very professional. He kept me informed throughout the entire service process. More

by Shadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

DCH Paramus Honda responded

Thank you so much for the shoutout, Shadi! We're glad to hear Frank and our DCH Paramus Honda team provided you with excellent service. See you next time!

June 07, 2024

Dealership Rating
Employee Rating

Very clean, very busy. Great Service Department. Natasha is a real asset at Paramus Honda. More

by Wishlistpurchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natasha Nedd

Jun 10, 2024

DCH Paramus Honda responded

Thanks for the kind words! We will be sure to share your compliments with Natasha. Drive safe!

April 26, 2024

Dealership Rating
Employee Rating

I went to this company to have a nail removed from my tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the More

by Wnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Laura Gonzalez

December 30, 2023

Dealership Rating
Employee Rating

Omari was as helpful as ever when my husband and I, and our son leased and purchased our cars this week. This was our third lease/purchase with Omari's help at DCH Honda. Our negotiations, delivery of vehi More

by loriesslockbower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

DCH Paramus Honda responded

Thank you so much for the review! We are so glad to hear that you and your husband and son had a positive experience at our dealership!

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