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DCH Paramus Honda
Paramus, NJ
5,308 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,308 reviews
May 25, 2017
Lease The manager and salesman were great and we ended up being able to make a good deal leasing a 2017 Honda Accord. I am very happy with the way it all wo The manager and salesman were great and we ended up being able to make a good deal leasing a 2017 Honda Accord. I am very happy with the way it all worked out and Jenssy even called me the next day to make sure everything was working out with the car and if I had any questions. More
by Peggysueeverett
Employees Worked With
Jenssy Diaz
May 25, 2017
Great customer service the dealership was a great experience the salesman was very knowledgeable about all the questions we had in regards to which car would be best for us, the dealership was a great experience the salesman was very knowledgeable about all the questions we had in regards to which car would be best for us, the salesman then suggested which model would be best for our needs and got us into the vehicles that best suited us, More
by Hondajoe22
Employees Worked With
Manny Muheidat, Wael Yunes, Christian Graciano
May 24, 2017
My experience at DCH Paramus Plenty of parking room. Nice new building. Excellent coffee selections and clean area. Pleasant reception. Clean rest room. Professional and polite s Plenty of parking room. Nice new building. Excellent coffee selections and clean area. Pleasant reception. Clean rest room. Professional and polite sale and finance personnel. I would recommend this dealership to my relatives and friends. More
by lsbjmd
May 24, 2017
Amazing experience Daniel help me from the beginning until the end, very professional and amazing sales person. I will definitely recommend my friends to this dealer als Daniel help me from the beginning until the end, very professional and amazing sales person. I will definitely recommend my friends to this dealer also everyone else was so friendly. More
by Soly
Employees Worked With
Daniel Becerra
May 24, 2017
Best birthday ever Had the best time dealing with everyone at DCH Honda in Paramus!! No hassle, no pressure and everyone was so willing to work with me and go the extra Had the best time dealing with everyone at DCH Honda in Paramus!! No hassle, no pressure and everyone was so willing to work with me and go the extra mile to get me what I wanted! More
by Anne Semmel
May 22, 2017
DCH Honda in paramus does NOT care about customer's cars Went there for a tire rotation and oil change. Left with my emergency brake a loose and wobbly. At the beginning, I paid no mind to it since it wasn't Went there for a tire rotation and oil change. Left with my emergency brake a loose and wobbly. At the beginning, I paid no mind to it since it wasn't too bad, however about 2 weeks later, I was able to pull the emergency brake practically all the way up (over 12 clicks). I went back and was told that my rear caliper may be going bad. When I asked how was that possible on a car that is only 4 years old with less than 46k miles, they did not know how to respond and just said parts get old and brought up the "extended warranty" bs, which I am pretty sure still doesn't cover the caliper. Anyways, went back to try to get the problem fixed and they denied they did anything to the emergency brake, however, somehow they were able to adjust it a little. About 4 days later, the wobble and looseness came back, so its pretty obvious whatever they did was temporary and very well aware of the problem. During that week, I spoke to a certified senior mechanic whom I work with and was told that they most likely hyper-extended the emergency brake whenever they parked the car or rotated tire causing the parking brake to become extremely loose either damaging the Parking system or stretching the cable . So much for dealership mechanics being more careful or knowledgeable than the average mechanic. They should take more responsibility for their screw-ups and be more careful with people's cars. Many people pay these cars with hard work, sweat and tears to have someone "qualified" break them for being careless. DO NOT RECOMMEND TAKING YOUR CAR HERE! You are better off going to a responsible mechanic that is well known in the area. More
by taino87
Employees Worked With
Unknown
May 22, 2017
Easy buying experience I had come in looking for a HR-V with a budget in mind and met David on my way in. He briefed me about the car, took us for a test drive, and and we s I had come in looking for a HR-V with a budget in mind and met David on my way in. He briefed me about the car, took us for a test drive, and and we settled on a lease in half an hour. I came back a couple days later to pick up the car and he had everything ready which was great. He also explained us the features thoroughly which was helpful before driving off. Thanks, Vivek More
by VivekLulla
May 22, 2017
excellent as usual This is my 5th Honda from the same dealership and same sales rep Alex Bernabe. Alex makes you feel like family. He remembers you from years past. A This is my 5th Honda from the same dealership and same sales rep Alex Bernabe. Alex makes you feel like family. He remembers you from years past. Alex will always make sure he does his best to get you the best deal as possible. I will certainly go back to Alex for my 6th Honda. More
by Kelly M
Employees Worked With
May 22, 2017
I highly recommend My husband and I have been customers for about 4 years. We use John Delgado and he is the best. He works with you, with your wants and needs and get My husband and I have been customers for about 4 years. We use John Delgado and he is the best. He works with you, with your wants and needs and gets the best deals for your budget. His attention to detail is superior and he works efficiently and effectively to get you exactly what you are looking for!! More
by Rgaffney512
Employees Worked With
John Delgado
May 21, 2017
2017 HR-v Hamad Deeb was a wonderful sales person! helped me through the whole experience with ease** this is my 3rd experience at DCH Paramus!! Will go back Hamad Deeb was a wonderful sales person! helped me through the whole experience with ease** this is my 3rd experience at DCH Paramus!! Will go back again!! More
by HONDA hr-v
