
DCH Paramus Honda
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great customer focus Dennis Estrada was very customer-oriented from my initial contact with him through the sale and follow up. He coordinated with Tiffany Velez who respo Dennis Estrada was very customer-oriented from my initial contact with him through the sale and follow up. He coordinated with Tiffany Velez who responded to my inquiry through the Costco Auto Program. When my wife and I arrived at the dealership, I had a feeling we were in good hands with Dennis when he said I know you're pressed for time so I pulled the car up so you can test drive it right away. He answered all our questions and never came across as pushy, which put me at ease. I would highly recommend Dennis if you're looking to purchase a vehicle from DCH Paramus Honda. I got the sense that many employees are proud to work at DCH Paramus Honda and the dealership is well run. My only critique is that I would have preferred to learn about the extended warranty options prior to sitting down with the finance department. For me, deciding to add an extended warranty requires some time to consider the pros and cons and I didn't like how that option was presented to me during closing. Even so, the finance department provided all the information I needed to make my decision. More
ALex Bernabe was great to work with. We went in to buy three cars, which is unusual. When we were "discussing" the price and they were willing to let us walk out, we knew we had a deal s We went in to buy three cars, which is unusual. When we were "discussing" the price and they were willing to let us walk out, we knew we had a deal so we bought the three HRVs. It didn't take hours, there was very little nonsense, and this is actually the second time we've used them. Bought our first Hondas there about 20 years ago. More
TAMIA C. WILLIAMS/ 2015 HONDA CIVIC THIS WAS MY FIRST TIME AND IT WAS A SUCCESSFUL.IT WAS DEFINITELY WORTH IT. THERE GREAT SALES CONSULTANTS AND I WOULD BUY AGAIN WHENEVER. THIS WAS MY FIRST TIME AND IT WAS A SUCCESSFUL.IT WAS DEFINITELY WORTH IT. THERE GREAT SALES CONSULTANTS AND I WOULD BUY AGAIN WHENEVER. More
Accommodating and Friendly I have 3 cousins that went to DCH Paramus Honda and had a good experience particularly with Mr. Alex Bernabe. They highly recommended him to us. Fortu I have 3 cousins that went to DCH Paramus Honda and had a good experience particularly with Mr. Alex Bernabe. They highly recommended him to us. Fortunately we met him outside the parking lot of DCH the day we went there and they're all correct. He is very nice to talk to and accommodating also very knowledgeable and helpful when it comes to deciding what car we want.The process is fast and direct, they gave us a good deal and fair price. Like my cousins I will highly recommend Mr. Alex and DCH Paramus Honda. More
Best Dealer Experience ever They did a great job getting everything together and helping me out getting the car I wanted. My first time at a real dealership and I loved it they w They did a great job getting everything together and helping me out getting the car I wanted. My first time at a real dealership and I loved it they were very helpful and kind. I'm very happy about my purchase and will deff come back to this dealer in the near future. I appreciate it so much thank you both of you More
Dj Khaled voice "don't play your self" Listen the dealership is on point. You don't need to take my word for it their numbers alone prove their hard work and dedication to deliver the ultim Listen the dealership is on point. You don't need to take my word for it their numbers alone prove their hard work and dedication to deliver the ultimate car buying experience. Inot my honest opinion this is not an agressive dealership. I can tell you by personal experience this dealership is not after completing the sale they are after customer satisfaction if that means changing the color of the car u wanted 4, 5 times they did it. The dedication to client here is beyond reproach and you may think oh it's part of the job these guys actually care. I am also not the type to slander anyone or business, but if you want an example of what an agressive dealership is, take a look at Hackensack toyota. I can tell u first hand they are agressive and will make the sale feel unnatural. Not the case here. I spent my day working with Daniel Bacerra to get the perfect honda civic hatchback in modern metal or gun metal gray as I like to call it. We spoke of price, credit, and available options to me. Now I will be honest I have high credit so I knew from the jump I was a green light, I can't say what the experience would be like if it were different because that's a bridge we didn't have to cross but to keep it moving I'm more than confident daniel would have taken care of me if I needed a better option to achieve my choice car. Also I'd like to add daniel was not only knowledgeable of the car but I could tell he had a genuine interest in car as we spoke about other cars considered competition and we liked and disliked about them. Daniel was definitely easy going, not lazy, hard working, not agressive, consistent, never lacking. Daniel is a model employee and dch honda is lucky to have him. I'm confident that daniel will move up in the ranks and some day hold a managerial position and I would with out a doubt buy any other car from daniel and the dch team. I also worked with Jose Hernandez, who I've known a long time. I knew him when he was just a sales rep now he's moving up the chain and I have to say while daniel was doing the leg work Jose took care of the behind the scenes things, the most important being the bank. My man Jose was the right player I needed in my team. Listen the entire team is great I'm sure of it, but when you make that visit ask for daniel Bacerra and tell him what you are looking for in a car. He will make sure you get what you're looking for. More
Fast and Easy, Great Salesman!!, Fast and Easy made things stress free and no headaches. All it took was one phone call and i was set in a couple minutes! Went the f Great Salesman!!, Fast and Easy made things stress free and no headaches. All it took was one phone call and i was set in a couple minutes! Went the following day and picked it up!, Had everything ready for me by the time i got there. Very knowledgeable and knows what hes doing, will recommend to anyone! More
Salesman was great along with Matt Hunziker (sales Manager) I have always dealt with Matt along with the salesman and I have always got a fair deal..I have been with Honda since 2001 and do not plan on going an I have always dealt with Matt along with the salesman and I have always got a fair deal..I have been with Honda since 2001 and do not plan on going anywhere else.I never have problems with Honda cars..I owned one in 2001 and when I traded that in , it had 220,000 miles on it..I never had a problem with the car..Although I lease now because I like a new car every three years if possible.. Thank you Honda and Matt Hunziker and Jenssy Diaz! Also Deal was done within and hour, and that was the BEST...You guys are GREAT! Lois Tedesco More
great job Alex and CJ are are very good in what they do. They are honest and upfront. No pressure at all. This is my 4th car with DCH. They take good care. Alex and CJ are are very good in what they do. They are honest and upfront. No pressure at all. This is my 4th car with DCH. They take good care. More
AMAZING EXPERIENCE!!! Mr Alex Bernabe was very knowledgeable, efficient, sincere & very helpful to me, he answered all my questions and concerns, and took his time explaini Mr Alex Bernabe was very knowledgeable, efficient, sincere & very helpful to me, he answered all my questions and concerns, and took his time explaining everything i needed to know. He made me very comfortable and felt no pressure. He is a great asset to the company and i will always return to him and recommend him to everyone. Thanks again Alex!!! More