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DCH Paramus Honda

Paramus, NJ

4.9
5,312 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,312 reviews

May 09, 2017

Great customer focus Dennis Estrada was very customer-oriented from my initial contact with him through the sale and follow up. He coordinated with Tiffany Velez who respo More

by My1stMinivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hunziker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Estrada, Govaia Larcher, Tiffany Velez
May 12, 2017 -

DCH Paramus Honda responded

Thank you very much for taking the time to write us such a well thought out review! It was very to hear your compliments for Tiffany and Dennis. I am sure they appreciate them very much. We love to get reviews like yours, even if they aren't perfect because a review like this helps us improve our processes. I think that this is a very good topic for our Finance Department Managers to discuss - how we can get information to our customers about extended warranties in a way that delivers that information and helps our customers understand it in a timely way. I will be sure to mention what you have said to them. Thank you very much and we are looking forward to helping you take great care of your Honda in our service department! - Jeff B.

May 09, 2017

ALex Bernabe was great to work with. We went in to buy three cars, which is unusual. When we were "discussing" the price and they were willing to let us walk out, we knew we had a deal s More

by Darrell Felsenstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017

TAMIA C. WILLIAMS/ 2015 HONDA CIVIC THIS WAS MY FIRST TIME AND IT WAS A SUCCESSFUL.IT WAS DEFINITELY WORTH IT. THERE GREAT SALES CONSULTANTS AND I WOULD BUY AGAIN WHENEVER. More

by Tamiacheyenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hall
May 08, 2017

Accommodating and Friendly I have 3 cousins that went to DCH Paramus Honda and had a good experience particularly with Mr. Alex Bernabe. They highly recommended him to us. Fortu More

by Ramil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hall
May 08, 2017

Best Dealer Experience ever They did a great job getting everything together and helping me out getting the car I wanted. My first time at a real dealership and I loved it they w More

by Mrluisdiaz92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Mustafa
May 08, 2017

Dj Khaled voice "don't play your self" Listen the dealership is on point. You don't need to take my word for it their numbers alone prove their hard work and dedication to deliver the ultim More

by George M Abreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Becerra
May 08, 2017

Fast and Easy, Great Salesman!!, Fast and Easy made things stress free and no headaches. All it took was one phone call and i was set in a couple minutes! Went the f More

by Eyad Saleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Mustafa
May 07, 2017

Salesman was great along with Matt Hunziker (sales Manager) I have always dealt with Matt along with the salesman and I have always got a fair deal..I have been with Honda since 2001 and do not plan on going an More

by Lois Tedesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hunziker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenssy Diaz
May 06, 2017

great job Alex and CJ are are very good in what they do. They are honest and upfront. No pressure at all. This is my 4th car with DCH. They take good care. More

by prime
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
CJ Slitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017

AMAZING EXPERIENCE!!! Mr Alex Bernabe was very knowledgeable, efficient, sincere & very helpful to me, he answered all my questions and concerns, and took his time explaini More

by Ianmarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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