Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Paramus Honda
Paramus, NJ
4,893 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,893 reviews
March 11, 2016
Beware of the Service Department UPDATE: The service center is working to resolve the issue. I appreciate Honda reaching out. Once this is completely resolved, I will rewrite the revi UPDATE: The service center is working to resolve the issue. I appreciate Honda reaching out. Once this is completely resolved, I will rewrite the review. More
by DTR
Employees Worked With
Unsure
Helpful March 10, 2016
I had a great experience in getting my first car!! At first I was worried about getting my first car but then Dee Mustafa made sure that i would get everything i wanted meaning color...model...etc...he At first I was worried about getting my first car but then Dee Mustafa made sure that i would get everything i wanted meaning color...model...etc...he made sure I would be happy...I would recommend Dee Mustafa to everyone he has lots of patience and is very dedicated to getting everything you want and need. More
by Rudiana Germosen
March 10, 2016
The Best This is the second vehicle I have leased from DCH honda in Paramus. Sales Person Hamad is always a pleasure to work with. He has the answers to all qu This is the second vehicle I have leased from DCH honda in Paramus. Sales Person Hamad is always a pleasure to work with. He has the answers to all questions which helped me make a decision on which vehicle and color combo to get. DCH honda makes getting a new car easy. More
by Joplin
Employees Worked With
March 08, 2016
Exceptional! My wife and I were shopping for a new Accord on March 1 and were greeted at the door by Hamad Deeb. It didn't take long to realize we were in good h My wife and I were shopping for a new Accord on March 1 and were greeted at the door by Hamad Deeb. It didn't take long to realize we were in good hands. Hamad was extremely knowledgeable, patient, and professional throughout the entire process. We were quite impressed with the ease and efficiency of the entire experience, thanks in great part to Hamad and our finance manager, Bobby Tranquilli. And we love our new Honda Accord Sport! More
by rmb1255
March 08, 2016
Excellent service by Alex Bernabe. This is my second car that I got from him. He's very helpful and always available to answer my questions. I would recommend service by Alex Bernabe. This is my second car that I got from him. He's very helpful and always available to answer my questions. I would recommend my families and friends to him. More
by Liam
Employees Worked With
March 08, 2016
The best experience I've ever had...! Great...! I went in looking for a 2016 Honda civic for my daughter , i walked in and was greeted by Dee . He helped me get exactly what i wanted, He was patient I went in looking for a 2016 Honda civic for my daughter , i walked in and was greeted by Dee . He helped me get exactly what i wanted, He was patient and knowledgeable but i was a little worried about my credit but they made it happen like the pros they are. The finance manager Lou was awesome as well .I wanna thank you Dee and Lou for the great service and professionalism you showed me threw the whole car buying experience . You have a repeat customer her......! My kid is gonna freak out when she sees her brand new car.. More
by Havi
Employees Worked With
Lou Saadeh, Dee Mustafa
March 07, 2016
All Around Happy Experience I recently purchased a used Honda Pilot form DCH Paramus - from researching the vehicle on line, to the prompt call back to the test drive, to the sal I recently purchased a used Honda Pilot form DCH Paramus - from researching the vehicle on line, to the prompt call back to the test drive, to the sales team led by Elana Zvanets to the finance team of Jerrod Hurley - my experience was overall a great one. They work with your credit situation and really help you come up with a payment you can afford. They explain everything and got me in and out in under 3 hours from beginning to end. Thank You DCH Paramus, Elana & Jerrod More
by yankeerob41
March 06, 2016
Great and pleasant experience I was looking to switch my 2011 Pilot in for a newer one. Little did I know I would be walking away with a 2013 fully loaded Accord Crosstour. I have I was looking to switch my 2011 Pilot in for a newer one. Little did I know I would be walking away with a 2013 fully loaded Accord Crosstour. I have always been a truck kinda gal, but Jon made me an offer I couldn't refuse. It is absolutely wonderful and I am so happy with it. Granted I was very hesitant to go from a 7 seater to a 5 seater. But now that my kids are grown no need for big car seats and big strollers. So now it's my turn to enjoy this V6, fully loaded, awd, beautiful car. So I thank you Jonathan Medina for being so knowledgable and giving me such a great car shopping experience. More
by Patring112
Employees Worked With
Jonathan Medina
March 06, 2016
Always a pleasure This review is way overdue, On February 6, 2015 my husband and I went to Paramus Honda. We were looking to lease a 2016 CRV. The only salesperson I ha This review is way overdue, On February 6, 2015 my husband and I went to Paramus Honda. We were looking to lease a 2016 CRV. The only salesperson I have ever dealt with at Paramus Honda is Maria Alcantara . We had been in touch during the week via e-mail. The dealership was packed that day and Maria made sure she was available when my husband and I arrived. We sat down and discussed what we were looking for and our price range. Needless to say a few hours later we drove away in our new car. We got a great deal and it was exactly what we were looking for. Maria made the entire process a simple and easy. This is the third vehicle I have leased/financed at Paramus Honda. I leased my first vehicle when I was in college (quite a few years ago) and that's when I met Maria for the first time. She's great at what she does and you she will do her best to make sure you're getting the best deal possible. More
by AndiaGC
Employees Worked With
March 05, 2016
Very helpful and kind. Great experience at Paramus Honda! The only dealership my whole family shops at. They offer great service and are also very helpful in every way! Great experience at Paramus Honda! The only dealership my whole family shops at. They offer great service and are also very helpful in every way! More
by 031889
Employees Worked With
Dee Mustafa
