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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,791 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,791 reviews

January 02, 2024

Joshua Johns was my salesperson, was incredibly personable and knowledgeable. Made my experience enjoyable and will be recommending him to my friends and family that are looking for a new vehicle. More

by njh101098
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Joshua Johns provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

January 02, 2024

Honest courteous She took my visit honestly, friendly, heart-fully yet business-quickly and returned with honesty apologizing for a long wait time More

by MURAKAMIKOKO
Recommend Dealer
Yes
Employees Worked With
Kind lady
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your review! We appreciate your kind feedback.

Jan 02, 2024 -

MURAKAMIKOKO responded

The front desk lady was courteous and patient even on the most hectic and challenging day of the year

Jan 02, 2024 -

MURAKAMIKOKO responded

The lady was the most courteous and attentive even in the most hectic day of the year. Thank you 🌎

January 02, 2024

Best experience ever very helpful I like the thoroughness in the application process, understanding on different vehicle types that met my needs and exceptional customer focus More

by Lousette74
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 02, 2024

Professional helpful and friendly service. As a women shopping for a car, it can be difficult and sometimes people try take advantage or be speak in a condescending manner, I was treated respe More

by MOODANNE
Recommend Dealer
Yes
Employees Worked With
Avi and Kevin
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Avi was so helpful during your visit!

January 02, 2024

Easy to make an appointment but had to wait a few weeks before something was available. Easy check in and check out More

by ELAINE.OGRADY31
Recommend Dealer
Yes
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We really appreciate your business and hope to see you again.

January 02, 2024

I like receiving texts and the video explaining what is being done. Extremely helpful. Waiting time was what was told it would be More

by JHAYES6458
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 02, 2024

besides car not being detailed well fantastic do better detailing then things would be great More

by KZUBRADT04
Recommend Dealer
Yes
Employees Worked With
matt
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We appreciate your business and we'll share your comments with our management team.

January 02, 2024

Professional And courteous I didn't have to wait to long for my car Thank you More

by IZZYSJOY
Recommend Dealer
Yes
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 02, 2024

Very welcoming. Accommodating with wants of vehicle and straight forward with pricing. Great service from Matthew Rivera. More

by SEBASTIANBULLOCK
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Jul 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled Matthew Rivera provided such accommodating and straightforward service.

January 02, 2024

The woman with ted hair who checked me in was the most rude, dismissive person I have ever come in contact with in the service industry. The technician who addressed the concerns with my car did not fix t More

by LGFELDMAN7
Recommend Dealer
No
Employees Worked With
Woman with red hair front desk and I don't know the same over person who serviced my car
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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