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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,793 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,793 reviews

December 08, 2023

Dealt with Keith and he was great. Looking forward to getting all my services done here. More

by CHEIFTAFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Dec 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Keith was able to take care of your vehicle and you're pleased with everything.

December 08, 2023

Good service Good service, fast maintenance and a clean lobby to wait in. Will come again More

by DALTON.DEMERS
Recommend Dealer
Yes
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Dec 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 08, 2023

I had a great experience buying virtually with Zion! He was responsive quick and thorough. Really happy with my new vehicle! More

by MEAGANACOSTELLO
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Dec 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that Zion was so helpful with your needs.

December 08, 2023

They were very welcoming and it was a good experience. The wait was as expected. More

by SUEBGOOD1
Recommend Dealer
Yes
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Dec 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

December 08, 2023

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service More

by mcaleavey07
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Dec 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

December 08, 2023

Great experience. Everyone I met was extremely helpful and polite. Would recommend They all did a wonderful job More

by ANTHONYPIZZURRO
Recommend Dealer
Yes
Employees Worked With
O'hare
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Dec 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review!

December 08, 2023

Service advisor was courteous and helpful The vehicle was in for an oil change. Oil maintenance was not reset and oil was overfilled. More

by Car78412
Recommend Dealer
Yes
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Dec 08, 2023 -

Car78412 responded

Was in for an oil change which cost $99.00. The technician overfilled the engine and did not reset the maintenance reminder indicator. Would have expected better service.

Dec 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 07, 2023

Professional and caring Rob and the entire service team were very helpful and caring. Able to take care of all my needs More

by vidguy208
Recommend Dealer
Yes
Employees Worked With
Mathew
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Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Rob and our team members were able to take care of your vehicle in a timely manner!

December 07, 2023

Excellent from beginning to end - would highly recommend to friends and family in the market for a new car More

by NYYANKEES1011
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Newsham
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Dec 07, 2023 -

NYYANKEES1011 responded

Whole team was great! Attentive, responsive, made the process simple. Again, would recommend to family and friends in the market for a new car. We purchased a 2024 Grand Highlander, got the color, options, and price. Cant go wrong @ this dealership and with this group.

Dec 07, 2023 -

NYYANKEES1011 responded

Whole team was great! Attentive, responsive, made the process simple. Again, would recommend to family and friends in the market for a new car. We purchased a 2024 Grand Highlander, got the color, options, and price. Cant go wrong @ this dealership and with this group. 5 stars

Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

December 07, 2023

Excellent service. I continue to rate your service department as excellent. Keep up the good work. More

by salamonev70
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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