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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,814 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,814 reviews

December 07, 2023

Excellent service. I continue to rate your service department as excellent. Keep up the good work. More

by salamonev70
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

December 07, 2023

Very welcoming, professional and thorough. Had a great process in place, they made the whole experience as easy as possible More

by SBERGERON213
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

December 07, 2023

Over night, my dashboard showed a few symbols. I called in the morning and spoke to Judy who very kindly fit me in for a checkup...after 3 hours not such great news as to the car problems. However More

by hkvkckak
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Dec 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

December 07, 2023

Sammy did all the things I'd brought my car in for and sent a detailed, logical and very helpful video of the areas he checked and condition of each. He identified some things to keep an eye on also. I'm More

by Smythmaja
Recommend Dealer
Yes
Employees Worked With
Sammy Zagami
Dec 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Sammy was able to take care of your vehicle in a timely manner!

December 07, 2023

Excellent customer service and attention to detail Greeted me when I came in and helped me with my service request More

by nabconklin1
Recommend Dealer
Yes
Employees Worked With
Tyler?
Dec 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

December 07, 2023

She showed empathy. Was efficient and kept me informed all the time. Knows her job More

by marinasmith
Recommend Dealer
Yes
Employees Worked With
Judi
Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

December 07, 2023

Great service The job done very well Satisfactory Outstanding Customer Service Very friendly staff 100 percent satisfied More

by ashfaqshareef00
Recommend Dealer
Yes
Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

December 07, 2023

My Salesman angel, was absolutely wonderful. He was very knowledgeable and helpful from start to finish and even followed up a few days after the sale. I am 100% happy with everything he did for More

by BRETTCON21
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
Dec 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Angel was able to assist you throughout your visit. We hope to see you again!

December 07, 2023

She had no idea what was going on. She recorded wrong information on my drop off. She didn't stay on top.of thing's. My car was never attended too. I had to bring it back just so they More

by Sciontist
Recommend Dealer
No
Employees Worked With
Judy was the service advisor.
Dec 07, 2023 -

Sciontist responded

Judy was not a good advisor. I had better experiences in past with DCH. This time was not a good one.

Dec 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 05, 2023

Had an appointment and 1 hour had elapsed and my vehicle was still not taken in. I had to ask because I was on a time restraint. The video also did not show all the work they charged me for and they never c More

by queenreina1
Recommend Dealer
Yes
Employees Worked With
Matthew m
Dec 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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